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Porter and Concierge

1 month ago

London, Greater London, United Kingdom The Landmark London Full time

Do you want to be part of a world-class hotel team that delivers exceptional experiences to its guests? The Landmark London is a luxury hotel located in the heart of London, and we are currently seeking a skilled and experienced Luggage Porter to join our Concierge Team on a permanent basis.

This role involves delivering luggage to guests in line with LQA leading standards, within 10 minutes of their arrival. You will also assist departing guests with their luggage and transportation arrangements, by picking up luggage from guest rooms, and checking it, or bringing it to the entrance, loading it in the car, etc, as required by the guest.

As a member of our team, you will be working closely with the Concierge on duty, answering telephones, taking messages, providing information, etc as required by the guest. You will also be required to notify the Chief Concierge, Assistant Concierge and/or Assistant Manager on duty of any guest problems or complaints for immediate handling.

Our team enjoys a range of benefits including a pension with company contributions, 50% discount in all our restaurants and Spa treatments across our properties, team member and Friends & Family rates across our properties, complimentary stay after passing probation, and much more.

Apply today to join our team and take the first step towards an exciting and rewarding career with The Landmark London