Porter and Concierge for Luxury Accommodations

2 weeks ago


London, Greater London, United Kingdom AccorHotel Full time
Role Overview:

We are looking for a skilled Porter and Concierge to join our team at AccorHotel. This is an exciting opportunity to work in a luxury accommodation setting and provide exceptional service to our guests.

The estimated salary for this role is 1297 per hour, including service charge.

Key Responsibilities:

  • Ensuring the delivery, security, and storage of guest luggage and belongings.
  • Delivering all guest requests in line with our service standards while taking every opportunity for personalisation.
  • Working closely alongside the Front of House team to assist with a wide variety of guest requests.
  • Always putting our guests first.

Requirements:

  • The ability to prioritise and organise yourself.
  • A warm, enthusiastic, and positive personality with the ability to build trusting relationships with others.
  • Able to work under pressure and at high speed.
  • Frequently kneeling, pushing, pulling, lifting, carrying, reaching, standing, and walking.
  • A CAN DO attitude and able to adapt to changes.
  • Problem solving abilities.
  • Attention to detail.
  • Highly responsible and able to work independently with little supervision and also able to follow directions thoroughly.
  • Flexibility to work different shifts.

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