Porter and Concierge

5 days ago


London, Greater London, United Kingdom PPHE Hotel Group Full time
Job Description

The Porter and Concierge is a crucial member of our team, responsible for ensuring the highest level of guest satisfaction. You will be working closely with the front desk team to provide exceptional customer service, handle luggage, and assist with special requests.

Key Responsibilities:

  • Provide efficient luggage handling services, including storing and retrieving luggage
  • Assist guests with special requests, such as wake-up calls and taxi bookings
  • Collaborate with the front desk team to resolve guest complaints and concerns
  • Maintain a clean and organized work environment
Benefits and Salary
  • A competitive salary of £11.88 per hour, reflecting the cost of living in London
  • An extensive range of benefits, including free dry cleaning for work uniform and annual staff parties
  • Ongoing training and development opportunities to enhance your skills and knowledge

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