High-End Concierge Team Assistant

1 day ago


London, Greater London, United Kingdom AccorHotel Full time
About the Role

The High-End Concierge Team Assistant will play a vital role in delivering exceptional resident experiences during arrival/departure and in lobby areas. You will work closely with the resident concierge team and wider department, communicating with staff, residents, and guests in a friendly and professional manner.

Your key responsibilities will include:

  • Providing high-level care for resident experience during arrival/departure and in lobby areas.
  • Working closely with the resident concierge team and wider department.
  • Communicating with staff, residents, and guests in a friendly and professional manner.

You will be required to build and develop good relationships, including problem-solving and complaint handling, as well as managing time-sensitive targets and working closely with other departments across the Hotel.



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