High-End Customer Experience Associate

1 month ago

London, Greater London, United Kingdom END. Full time

Service Advisor Job Description

Ashworth and Parker Limited is seeking a skilled Service Advisor to join their team in London. As a Service Advisor, you will be responsible for delivering exceptional customer experiences, driving sales, and building strong relationships with clients.

The ideal candidate will have a passion for luxury fashion, excellent communication skills, and the ability to engage with customers from diverse backgrounds. You will work closely with the store team to maximize sales and heighten the company's profile.

Key Responsibilities

  • You will network amongst the END. customer base, developing new and building on existing customer relationships to achieve and exceed set sales targets.
  • You will support the store team in its combined efforts to maximise sales and heighten Company profile.
  • You will outwardly display exemplary service techniques driving excellence of service as a basic standard.
  • You will support in other areas of store operation by having a good working knowledge of the processes behind all services and procedures.
  • You will maintain an awareness of product and merchandising standards, replenishing stock and following VM guidelines.
  • You will share your in-depth knowledge of the product we sell and the industry within which we work with our customer base.
  • You will handle all financial transactions professionally assuming accountability for accuracy.

Benefits Package

  • Generous staff discount and staff sales.
  • 29 days holidays including bank holidays and birthday.
  • Access to END. Exclusives benefits platform.
  • Access to Employee Assistance Programme.
  • Company pension scheme.
  • Opportunities for professional development and career progression.

The salary for this role is approximately £31,000 - £36,000 per annum, depending on experience.

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