Central London Hotel Duty Manager
7 hours ago
We are seeking an experienced Hotel Duty Manager to join our team at Threadneedles Hotel in Central London. The successful candidate will be responsible for the smooth running of the front-of-house operation, ensuring that all guests have a unique and enjoyable experience.
About Us:
Threadneedles Hotel is part of The Autograph Collection from Marriott and is located in the heart of Central London. We offer a fantastic opportunity to work with a dynamic and passionate team who are dedicated to delivering exceptional service to our guests.
The Role:
The Hotel Duty Manager will be responsible for leading the front office team and ensuring that all aspects of the hotel's operations run smoothly. This will include managing the front desk, concierge, and other departments as required.
Key Responsibilities:
- Manage the front office team and ensure that all guests receive excellent service.
- Oversee the smooth running of the front-of-house operation, including the management of the front desk, concierge, and other departments.
- Work closely with the hotel's management team to develop and implement strategies to improve guest satisfaction and increase revenue.
- Ensure that all hotel policies and procedures are followed at all times.
Requirements:
To be successful in this role, you will need to have:
- A minimum of 2 years' experience in a senior front office role in a hotel or hospitality setting.
- Excellent leadership and management skills.
- Strong communication and interpersonal skills.
- Ability to work under pressure and make sound decisions quickly.
Benefits:
As a member of our team, you will enjoy a range of benefits, including:
- A competitive salary of £50,000 - £60,000 per annum.
- 20 days' annual leave, increasing with length of service.
- Marriott staff rate available to the Threadneedles team.
- Investment into your career with our Management Apprentice programmes.
- Interactive health and wellbeing platform and health care cash plan benefits package.
- Contributing to your future with the Pension scheme.
- Recognition of positive contributions aligned with our company values.
- Free meals on duty.
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