Customer Service Ambassador

1 day ago


Leatherhead, Surrey, United Kingdom Beaverbrook Full time
Customer Service Ambassador

We are looking for a highly skilled Customer Service Ambassador to join our reservations team at Beaverbrook. As a key point of contact for our guests, you will be responsible for delivering exceptional customer service and ensuring that every guest has a memorable experience.

Responsibilities include:

  • Providing accurate and timely information about our hotel and services.
  • Responding to guest enquiries and resolving any issues promptly.
  • Working closely with other departments to ensure seamless delivery of our services.
  • Continuously improving our service standards and guest satisfaction.

To be successful in this role, you will need excellent communication skills, a professional telephone manner, and the ability to work under pressure. A competitive salary and benefits package is on offer.

Estimated Salary: £22,500 - £25,000 per annum, depending on experience.



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