Catalogue Manager Professional

3 days ago


Salisbury, Wiltshire, United Kingdom Hortor Full time

Job Overview: Catalogue Manager Professional

">

Hortor is seeking a Catalogue Manager Professional to join our team in Salisbury. The successful candidate will be responsible for managing service catalogues and ensuring that they align with Service Level Agreements (SLAs) for compliance.

About the Role:

">
  • ">
  • Manage service catalogues to ensure accuracy and completeness;">
  • Conduct thorough analyses of service requirements and compare them with SLAs to ensure compliance;">
  • Prepare and present regular reports to senior management on service performance, key metrics, and improvement initiatives;">
  • Build and maintain strong relationships with stakeholders to understand their needs and gather feedback to improve the SLA process;">
  • Proactively identify opportunities for service improvement and recommend process enhancements, tools, or technologies;">
  • Ensure that all service levels are met in accordance with best practices;">
  • Provide expert support for high-profile client issues, conducting root cause analysis and ensuring corrective actions are implemented;">
">

Requirements:

">
  • ">
  • ITIL V4 Foundation Certification;">
  • Analytical and reporting skills, supported by an understanding of statistics and quality management concepts;">
  • Data analysis proficiency;">
  • Solid understanding of service management principles and best practices;">
  • Ability to work collaboratively with cross-functional teams to achieve service excellence;">
  • Detail-oriented with strong organisational skills to manage multiple priorities and deliverables;">
  • Salary: £50,000 - £70,000 per annum, depending on experience.">
">

About Hortor:

">

Hortor is a pioneering company with a passion for delivering innovative solutions to our clients. We offer a collaborative work environment, opportunities for career advancement, and a comprehensive benefits package.



  • Salisbury, Wiltshire, United Kingdom Hortor Full time

    Hortor: Opportunity for an Experienced IT ProfessionalEstimated Salary: £58,000 - £68,000 per annum (dependent on experience)About the JobHortor is seeking a highly skilled IT Service Catalogue Manager to lead our efforts in developing and maintaining our IT service catalogue.In this key role, you will be responsible for creating, updating, and managing...


  • Salisbury, Wiltshire, United Kingdom Hortor Full time

    Hortor is seeking an experienced IT Service Catalogue Manager to join our team in Salisbury. As a key member of our operations team, you will be responsible for the development, maintenance, and continuous improvement of our IT service catalogue.Job Overview:This is a full-time position that requires close collaboration with various stakeholders and service...


  • Salisbury, Wiltshire, United Kingdom Hortor Full time

    Hortor's IT Service Catalogue ManagerWe are seeking a skilled IT Service Catalogue Manager to join our team at Hortor. As an integral part of our service management function, you will be responsible for the development, maintenance, and continuous improvement of our IT service catalogue.The successful candidate will have experience using tools for managing...


  • Salisbury, Wiltshire, United Kingdom Hortor Full time

    Job OverviewHortor is seeking a highly skilled IT Service Catalogue Manager to join our team in Salisbury.The successful candidate will be responsible for developing and maintaining the IT service catalogue, ensuring all services are accurately described, categorised, and aligned with business needs. This role requires close collaboration with various...


  • Salisbury, Wiltshire, United Kingdom Hortor Full time

    Hortor seeks a skilled IT Service Catalogue Manager to join our team in Salisbury. As a key member of our IT department, you will be responsible for the development and maintenance of our IT service catalogue. This role requires close collaboration with various stakeholders and service owners to ensure all IT services are accurately described, categorised,...


  • Salisbury, Wiltshire, United Kingdom LA International Computer Consultants Ltd Full time

    About the RoleThis position offers a fantastic opportunity to work as a Reporting and Documentation Specialist at LA International Computer Consultants Ltd, based in Salisbury. The successful candidate will be responsible for developing and maintaining service catalogues for IT services.Key Responsibilities:Develop and maintain service catalogues for IT...


  • Salisbury, Wiltshire, United Kingdom eTeam Full time

    We are seeking a highly skilled professional to fill the position of IT Service Catalogue Specialist at eTeam. This exciting opportunity offers a salary range of £40,000 - £50,000 per annum, based on experience.The successful candidate will be responsible for developing and maintaining our service catalogue, ensuring that all services are accurately...


  • Salisbury, Wiltshire, United Kingdom Hortor Full time

    About the RoleWe are looking for a highly organized and detail-oriented IT Service Catalogue Manager who will be responsible for developing, maintaining, and continuously improving our IT service catalogue. The successful candidate will have strong project management skills and experience working with IT service management tools.


  • Salisbury, Wiltshire, United Kingdom eTeam Full time

    Job SummaryeTeam is seeking a highly skilled Service Level Reporting Professional to join our team in Salisbury.Salary range: £45,000 - £55,000 per annum.About the Role:The successful candidate will be responsible for developing and maintaining the IT service catalogue, collaborating with stakeholders to gather requirements, and ensuring the catalogue...


  • Salisbury, Wiltshire, United Kingdom Hortor Full time

    Job Title: IT Service Catalogue DeveloperHortor is seeking an experienced IT Service Catalogue Developer to join our team. This role will be responsible for developing, maintaining, and continuously improving the IT service catalogue.Salary: £55,000 - £65,000 per annumAbout HortorHortor is a leading provider of innovative solutions in the IT sector. We are...


  • Salisbury, Wiltshire, United Kingdom Hortor Full time

    Job OverviewWe are seeking a highly skilled Service Catalogue Developer to join our team at Hortor. As a key member of our IT team, you will be responsible for developing and maintaining the IT service catalogue, ensuring all services are clearly described and well-organised.About the RoleTaking ownership of Capacity, Availability, and Demand Management...


  • Salisbury, Wiltshire, United Kingdom Hortor Full time

    About the RoleWe are recruiting an experienced Service Catalogue Specialist to join our team at Hortor. The successful candidate will have strong knowledge of ITIL principles and service management best practices.In this role, you will be responsible for creating, updating, and managing our IT service catalogue, ensuring that all services are clearly...


  • Salisbury, Wiltshire, United Kingdom Hortor Full time

    Hortor is seeking an experienced IT Service Catalogue Development Expert to join their team.Estimated salary: £45,000 - £65,000 per annum.About the Role:The successful candidate will be responsible for designing and implementing Hortor's IT service catalogue, ensuring that all services are accurately described, well-organised, and categorised.Key...


  • Salisbury, Wiltshire, United Kingdom Hortor Full time

    Estimated Salary: £55,000 - £65,000 per annumWe are Hortor, a leading organisation seeking a skilled Service Catalogue Management Expert to join our team. As a key member of our service delivery unit, you will be responsible for conducting thorough analyses of service requirements and ensuring they align with Service Level Agreements (SLAs) for...


  • Salisbury, Wiltshire, United Kingdom Hortor Full time

    Job DescriptionWe are seeking a skilled IT Service Catalogue Developer who will be responsible for the development, maintenance, and continuous improvement of our IT service catalogue. This role requires close collaboration with various stakeholders and service owners to ensure all IT services are accurately described.About the RoleThis is a full-time...


  • Salisbury, Wiltshire, United Kingdom eTeam Workforce Limited Full time

    Job DescriptionAbout the Role:The eTeam Workforce Limited is seeking an experienced Service Catalogue Manager to join their team in Salisbury. As a key member of the organization, you will play a critical role in managing and maintaining the service catalogue to ensure seamless delivery of services.Responsibilities:Analytical and Reporting Skills: Conduct...


  • Salisbury, Wiltshire, United Kingdom Hortor Full time

    Job OverviewHortor Seeking a Service Catalogue ManagerWe are seeking an experienced Service Catalogue Manager to join our team at Hortor in Salisbury. As a key member of our IT service portfolio, you will be responsible for conducting thorough analyses of service requirements and ensuring they align with Service Level Agreements (SLAs) for compliance.Key...


  • Salisbury, Wiltshire, United Kingdom Hortor Full time

    Job Title: Service Level Reporting ManagerLocation: Salisbury, 100% office basedWe are seeking a skilled Service Level Reporting Manager to develop, maintain and continuously improve the IT service catalogue. This role requires close collaboration with various stakeholders and service owners to ensure all IT services are accurately described.The successful...


  • Salisbury, Wiltshire, United Kingdom Hortor Full time

    Service Operations Manager (Catalogue Focus)Hortor is a dynamic organisation seeking a highly motivated Service Operations Manager (Catalogue Focus) to join our team. In this role, you will be responsible for overseeing the operation of services, ensuring they meet the required standards and delivering excellent customer experiences.Your key responsibilities...


  • Salisbury, Wiltshire, United Kingdom Hortor Full time

    Job Title: Manager of Service Provisioning and CataloguingHortor is currently seeking a highly skilled Manager of Service Provisioning and Cataloguing to join our team. In this role, you will be responsible for managing the lifecycle of services, from design to delivery, ensuring that all aspects of service provision meet the required standards.Your key...