Service Catalogue Developer

4 days ago


Salisbury, Wiltshire, United Kingdom Hortor Full time
Job Overview

We are seeking a highly skilled Service Catalogue Developer to join our team at Hortor. As a key member of our IT team, you will be responsible for developing and maintaining the IT service catalogue, ensuring all services are clearly described and well-organised.

About the Role
  • Taking ownership of Capacity, Availability, and Demand Management processes
  • Developing and maintaining the IT service catalogue
  • Collaborating with IT service owners, business units, and other relevant stakeholders

The successful candidate will have a strong understanding of ITIL principles and service management best practices, as well as excellent communication skills and the ability to work collaboratively with cross-functional teams.

Responsibilities
  • Creating, updating, and managing the IT service catalogue
  • Ensuring accurate and up-to-date documentation of all services
  • Regularly reviewing and enhancing the service catalogue
  • Providing training and support to users
  • Developing and maintaining reporting tools and metrics

We offer a competitive salary package of £70,000 - £90,000 per annum, depending on experience, plus benefits including pension scheme, life insurance, and 25 days' annual leave.



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