IT Service Catalogue Manager
17 hours ago
Hortor is seeking a highly skilled IT Service Catalogue Manager to join our team in Salisbury.
The successful candidate will be responsible for developing and maintaining the IT service catalogue, ensuring all services are accurately described, categorised, and aligned with business needs. This role requires close collaboration with various stakeholders and service owners to ensure the catalogue is up-to-date and meets the requirements of users.
About the Role:
- Develop and Maintain Service Catalogue: Create, update, and manage the IT service catalogue, ensuring that all services are clearly described, well-organised, and categorised.
- Stakeholder Engagement: Collaborate with IT service owners, business units, and other relevant stakeholders to gather requirements and ensure the catalogue aligns with their needs.
- Service Documentation: Ensure the accurate and up-to-date documentation of all services, including service descriptions, SLAs, and any other related materials.
- Continuous Improvement: Regularly review and enhance the service catalogue to improve its usability and relevance to users.
- Reporting and Metrics: Develop and maintain reporting tools and metrics to assess the effectiveness and usage of the service catalogue.
Requirements:
- Service Catalogue Management Tools: Experience using tools for managing service catalogues and related documentation.
- ITIL Framework & Service Management: Strong understanding of ITIL principles and service management best practices.
- Communication & Interpersonal Skills: Excellent communication skills, with the ability to work collaboratively with cross-functional teams and engage with various stakeholders.
- Project Management: Strong organisational and project management skills to manage multiple priorities and deliverables.
What We Offer:
We offer a competitive salary of £60,000 per annum, commensurate with experience, and a comprehensive benefits package.
-
IT Service Catalogue Manager
18 hours ago
Salisbury, Wiltshire, United Kingdom LA International Computer Consultants Ltd Full timeAbout the RoleThis position offers a fantastic opportunity to work as a Reporting and Documentation Specialist at LA International Computer Consultants Ltd, based in Salisbury. The successful candidate will be responsible for developing and maintaining service catalogues for IT services.Key Responsibilities:Develop and maintain service catalogues for IT...
-
IT Service Catalogue Manager
15 hours ago
Salisbury, Wiltshire, United Kingdom Hortor Full timeAbout the RoleWe are looking for a highly organized and detail-oriented IT Service Catalogue Manager who will be responsible for developing, maintaining, and continuously improving our IT service catalogue. The successful candidate will have strong project management skills and experience working with IT service management tools.
-
IT Service Catalogue Developer
16 hours ago
Salisbury, Wiltshire, United Kingdom Hortor Full timeJob Title: IT Service Catalogue DeveloperHortor is seeking an experienced IT Service Catalogue Developer to join our team. This role will be responsible for developing, maintaining, and continuously improving the IT service catalogue.Salary: £55,000 - £65,000 per annumAbout HortorHortor is a leading provider of innovative solutions in the IT sector. We are...
-
Service Catalogue Developer
16 hours ago
Salisbury, Wiltshire, United Kingdom Hortor Full timeJob OverviewWe are seeking a highly skilled Service Catalogue Developer to join our team at Hortor. As a key member of our IT team, you will be responsible for developing and maintaining the IT service catalogue, ensuring all services are clearly described and well-organised.About the RoleTaking ownership of Capacity, Availability, and Demand Management...
-
Service Catalogue Operations Lead
1 hour ago
Salisbury, Wiltshire, United Kingdom Hortor Full timeJob OverviewService Catalogue Manager (Salisbury)We are seeking a Service Catalogue Manager to lead our service catalogue operations. As a key member of the team, you will be responsible for ensuring service requirements align with Service Level Agreements (SLAs) and conducting thorough analyses to maintain compliance.The successful candidate will have...
-
IT Service Catalogue Development Lead
12 hours ago
Salisbury, Wiltshire, United Kingdom Hortor Full timeJob Summary:Hortor is looking for a skilled Reporting and Improvement Specialist to develop and maintain our IT service catalogue. The successful candidate will have experience in IT service management, excellent analytical skills, and strong communication abilities.Responsibilities:Maintain and enhance the IT service catalogue, ensuring accuracy and...
-
IT Service Management Specialist
11 hours ago
Salisbury, Wiltshire, United Kingdom Hortor Full timeJob DescriptionWe are seeking an experienced IT Service Management Specialist to join our team at Hortor. This role involves ensuring IT resources align with current and future demands, collaborating with stakeholders, and enhancing performance through capacity improvements.About the RoleTaking ownership of Capacity, Availability, and Demand Management...
-
Digital Service Portfolio Owner
17 hours ago
Salisbury, Wiltshire, United Kingdom Hortor Full timeJoin Our TeamHortor is looking for a Digital Service Portfolio Owner to join our team in Salisbury.This role involves developing and maintaining the IT service catalogue, ensuring all services are accurately described, categorised, and aligned with business needs. The successful candidate will collaborate closely with various stakeholders and service owners...
-
Service Level Reporting Specialist
16 hours ago
Salisbury, Wiltshire, United Kingdom Hortor Full timeJob Title: Service Level Reporting SpecialistHortor is seeking a skilled Service Level Reporting Specialist to join our team. This role will be responsible for developing, maintaining, and continuously improving the IT service catalogue.Salary: £55,000 - £65,000 per annumAbout HortorHortor is a leading provider of innovative solutions in the IT sector. We...
-
Service Level Reporting Specialist
13 hours ago
Salisbury, Wiltshire, United Kingdom Hortor Full timeAbout the JobHortor is seeking an experienced Service Level Reporting Specialist to join our team in Salisbury.The successful candidate will be responsible for developing and maintaining reporting tools and metrics to assess the effectiveness and usage of the service catalogue. This role requires close collaboration with various stakeholders and service...
-
Service Level Reporting Manager Position
15 hours ago
Salisbury, Wiltshire, United Kingdom Hortor Full timeJob Title:Service Level Reporting Manager PositionAbout the Role:We are seeking a highly skilled Service Level Reporting Manager to join our team at Hortor in Salisbury. This is a 100% office-based position, inside IR35, requiring SC clearance.Key Responsibilities:Develop, maintain, and continuously improve the IT service catalogue through close...
-
Service Level Reporting Specialist
41 minutes ago
Salisbury, Wiltshire, United Kingdom Hortor Full timeJob Title: Service Level Reporting ManagerLocation: Salisbury (100% Office Based)About the Role:We are seeking a Service Level Reporting Manager to join our team at Hortor. As a key member of our IT department, you will be responsible for the development, maintenance, and continuous improvement of the IT service catalogue. This involves working closely with...
-
Reporting and Documentation Manager
13 hours ago
Salisbury, Wiltshire, United Kingdom Hortor Full timeJob Title: Reporting and Documentation ManagerHortor is seeking a highly skilled Reporting and Documentation Manager to join our team. This role will be responsible for developing, maintaining, and continuously improving the IT service catalogue.Salary: £55,000 - £65,000 per annumAbout HortorHortor is a leading provider of innovative solutions in the IT...
-
Service Level Reporting Lead
13 hours ago
Salisbury, Wiltshire, United Kingdom LA International Computer Consultants Ltd Full timeJob DescriptionWe are seeking an experienced Service Level Reporting Lead to join our team at LA International Computer Consultants Ltd. Based in Salisbury, this role offers a unique opportunity to work on a high-profile project as a Service Level Reporting Manager.About the Role:Develop and maintain service catalogues for IT services.Collaborate with...
-
IT Service Management Professional
48 minutes ago
Salisbury, Wiltshire, United Kingdom J & C Associates Ltd Full timeAbout the JobWe are seeking a highly skilled Service Catalogue Manager to join our team in Salisbury. The successful candidate will have experience in service management principles and practices, with the ability to work collaboratively with cross-functional teams.This is a fantastic opportunity to work with a leading consultancy, delivering exceptional...
-
Service Delivery Strategist
2 hours ago
Salisbury, Wiltshire, United Kingdom Hortor Full timeAbout HortorJob SummaryWe are looking for a highly skilled Service Delivery Strategist to join our team at Hortor. The successful candidate will be responsible for developing and maintaining our service catalogue, ensuring that all services are clearly described, well-organized, and categorized. This role requires strong communication and interpersonal...
-
Technical Reporting Expert
14 hours ago
Salisbury, Wiltshire, United Kingdom Hortor Full timeKey ResponsibilitiesDevelop and Maintain Service Catalogue: Create, update, and manage the IT service catalogue, ensuring all services are clearly described, well-organized, and categorised.Stakeholder Engagement: Collaborate with IT service owners, business units, and other relevant stakeholders to gather requirements and ensure the catalogue aligns with...
-
Capacity and Demand Planner
15 hours ago
Salisbury, Wiltshire, United Kingdom Hortor Full timeAbout the JobHortor is currently seeking a Capacity and Demand Planner to join our team. The successful candidate will be responsible for taking ownership of Capacity, Availability, and Demand Management processes, ensuring IT resources align with current and future demands, and collaborating with stakeholders to enhance performance.Role SummaryAs a key...
-
Senior IT Service Delivery Specialist
48 minutes ago
Salisbury, Wiltshire, United Kingdom fortice Full timeAbout the RoleFortece is currently seeking an experienced Service Catalogue Manager to join its team. The successful candidate will be based in Salisbury and will require SC clearance.The role will involve managing service levels, analyzing requirements, and presenting regular reports to senior management. The successful candidate will also be responsible...
-
Reporting and Documentation Specialist
16 hours ago
Salisbury, Wiltshire, United Kingdom LA International Computer Consultants Ltd Full timeJob OverviewWe are seeking a skilled IT Service Catalogue Manager to join our team at LA International Computer Consultants Ltd. Based in Salisbury, this role offers a unique opportunity to work on a high-profile project.About the Company:LA International Computer Consultants Ltd is a leading provider of recruitment and project solutions, operating globally...