IT Service Management Professional

4 hours ago


Salisbury, Wiltshire, United Kingdom J & C Associates Ltd Full time
About the Job

We are seeking a highly skilled Service Catalogue Manager to join our team in Salisbury. The successful candidate will have experience in service management principles and practices, with the ability to work collaboratively with cross-functional teams.

This is a fantastic opportunity to work with a leading consultancy, delivering exceptional results and driving business growth. If you have experience in various analytical/reporting techniques, supported by understanding of statistics and quality management concepts, we want to hear from you

About the Role:

  • Conduct thorough analyses of service requirements and compare them with SLAs.
  • Prepare and present regular reports to senior management.
  • Build relationships with stakeholders to understand their requirements and gather feedback.
  • Proactively identify opportunities for service improvement and recommend enhancements.

Your Skills and Experience:

  • ITIL V4 Foundation certification required.
  • Experience in analytical/reporting techniques and statistics.
  • Strong analytical and organisational skills.
  • Ability to work collaboratively with cross-functional teams.

About the Salary:

We offer a competitive salary range of £65,000 - £85,000 per annum, depending on experience, as well as excellent benefits and career progression opportunities.



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