Mental Health Support Professional

4 days ago


Salisbury, Wiltshire, United Kingdom Service Care Recruit Full time
Job Description

Service Care Solutions is recruiting for a Support Worker to work in one of our Independent Homes in Salisbury. The role involves delivering emotional support, advice, and guidance to individuals accessing support. The successful applicant will have demonstrable knowledge and experience working within Mental Health, as well as excellent communication and interpersonal skills. They will also be able to work flexibly and commit to working hours including Monday to Sunday.

Key Responsibilities
  • To deliver emotional support, advice, and guidance via face-to-face, telephone, and video.
  • To assess situations to determine risk and the needs of individuals accessing support.
  • To make decisions under pressure while communicating with individuals accessing support.
  • To accurately record new contacts and details of visits and calls on relevant electronic systems.
  • To work in line with performance targets and key contractual requirements, providing data and case studies as requested.
  • To advise and be actively involved in individual risk assessments and reviews.
  • To develop and implement individual action plans and safety plans to meet individual needs.
  • To encourage individuals accessing support to recognize, understand, and manage factors affecting their mental wellbeing and physical health.
  • To work with a range of partners and external agencies to meet individual needs and support with individual safety and delivery of the service.
  • To work as a team member, sharing information and supporting colleagues, ensuring they have the knowledge, information, and resources to be successful in their roles and make a positive and valued contribution to the service.
Requirements
  • Demonstrable knowledge and experience working within Mental Health.
  • Excellent communication and interpersonal skills.
  • Emotional maturity, compassion, and empathy.
  • Ability to work flexibly and commit to working hours mentioned above.
  • It would be beneficial if the applicant is a driver due to the location and shift start times, but there is local transport available.


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