Capacity and Demand Planner
3 days ago
Hortor is currently seeking a Capacity and Demand Planner to join our team. The successful candidate will be responsible for taking ownership of Capacity, Availability, and Demand Management processes, ensuring IT resources align with current and future demands, and collaborating with stakeholders to enhance performance.
Role SummaryAs a key member of our IT team, you will be responsible for developing and maintaining the IT service catalogue, ensuring all services are clearly described and well-organised. You will also collaborate with IT service owners, business units, and other relevant stakeholders to gather requirements and ensure the catalogue aligns with their needs.
Responsibilities- Developing and maintaining the IT service catalogue
- Collaborating with IT service owners, business units, and other relevant stakeholders
- Ensuring accurate and up-to-date documentation of all services
- Regularly reviewing and enhancing the service catalogue
- Providing training and support to users
- Developing and maintaining reporting tools and metrics
We offer a competitive salary package of £65,000 - £85,000 per annum, depending on experience, plus benefits including pension scheme, life insurance, and 25 days' annual leave.
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Capacity and Demand Manager
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Availability & Capacity Manager
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