Manager of Service Provisioning and Cataloguing

3 days ago


Salisbury, Wiltshire, United Kingdom Hortor Full time

Job Title: Manager of Service Provisioning and Cataloguing

Hortor is currently seeking a highly skilled Manager of Service Provisioning and Cataloguing to join our team. In this role, you will be responsible for managing the lifecycle of services, from design to delivery, ensuring that all aspects of service provision meet the required standards.

Your key responsibilities will include:

  1. Service Design and Planning: Conduct thorough analysis of service requirements to identify opportunities for improvement and develop effective solutions.
  2. Service Transition: Ensure smooth transition of services into production, adhering to established processes and procedures.
  3. Service Operation: Oversee the day-to-day operation of services, identifying and resolving issues promptly to minimise downtime.
  4. Service Continuity: Develop and implement business continuity plans to mitigate potential risks and ensure minimal disruption to services.

Requirements:

  • Possess excellent leadership, communication, and problem-solving skills.
  • Demonstrate expertise in service management principles and practices.
  • Have experience working in a similar role or function, preferably within the IT industry.

Salary Package:

The estimated annual salary for this position is £58,000 - £70,000, reflecting your exceptional skills and experience.



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