Customer Experience Ambassador

2 weeks ago


Congleton, Cheshire East, United Kingdom Costa Coffee Full time
Customer Experience Ambassador

We're passionate about delivering exceptional customer experiences and driving growth through our team's passion for excellence.

Our Perks

Competitive Pay: £12-13 per hour (dependent on location)

We offer:

  • Access to a share scheme with matched contributions
  • 50% discount on food and drinks in our stores
  • A smart pension with up to 10% matching
  • The Costa Financial Support Fund for unexpected financial pressures

We value diversity, equity, and inclusion, shaping our culture and values: Disciplined to Deliver, Passion for Progress, Win with Warmth, Courage to Challenge, and Trusted Team Players.

We support local communities through our foundation and community agenda, making a positive impact in coffee-growing communities.

Your Role

As a Customer Experience Ambassador, you'll master your craft, learn, and grow with us. You'll:

  • Pour passion into perfect drinks and customer service
  • Mastery our menu from toasties to seasonal drinks
  • Keep our stores clean, tidy, and welcoming
  • Work with colleagues to make your store the best

About You

We're looking for a multi-tasker with a can-do attitude, a perfectionist dedicated to excellence, and a people person who can strike up conversations.



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