Customer Experience Ambassador
2 weeks ago
We're passionate about delivering exceptional customer experiences and driving growth through our team's passion for excellence.
Our Perks
Competitive Pay: £12-13 per hour (dependent on location)
We offer:
- Access to a share scheme with matched contributions
- 50% discount on food and drinks in our stores
- A smart pension with up to 10% matching
- The Costa Financial Support Fund for unexpected financial pressures
We value diversity, equity, and inclusion, shaping our culture and values: Disciplined to Deliver, Passion for Progress, Win with Warmth, Courage to Challenge, and Trusted Team Players.
We support local communities through our foundation and community agenda, making a positive impact in coffee-growing communities.
Your Role
As a Customer Experience Ambassador, you'll master your craft, learn, and grow with us. You'll:
- Pour passion into perfect drinks and customer service
- Mastery our menu from toasties to seasonal drinks
- Keep our stores clean, tidy, and welcoming
- Work with colleagues to make your store the best
About You
We're looking for a multi-tasker with a can-do attitude, a perfectionist dedicated to excellence, and a people person who can strike up conversations.
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