Sports Betting and Customer Service Professional

2 weeks ago


Congleton, Cheshire East, United Kingdom Entain Group Full time

About Entain

We're Entain, a leading company in the sports betting, gaming, and interactive entertainment industry. As a Retail Customer Service Manager, you'll play a critical role in delivering exceptional customer experiences and driving business growth. The estimated salary for this position is £30,000 - £40,000 per year.

Key Responsibilities

  • Providing top-notch customer service, resolving issues efficiently, and building strong relationships with customers.
  • Demonstrating products and betting terminals to customers, ensuring they have a clear understanding of our services.
  • Maintaining high store standards, ensuring a clean, organized, and welcoming environment.
  • Collaborating with colleagues to achieve sales targets and drive business growth.

Benefits and Working Patterns

The working schedule may include a mix of long opening shifts, long closing shifts, and shorter evening shifts, varying from week to week. Benefits include optional overtime, a pension scheme, annual share save, discounts with hundreds of retailers, and healthcare and wellbeing support.



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