Customer Service Ambassador
2 weeks ago
Role Overview
We are seeking a reliable and outgoing Receptionist to join our team at Franesco Hair salon in the local area.
Job Responsibilities:
- Greet and welcome visitors in a warm and professional manner.
- Book client appointments in person, via telephone, and online.
- Provide refreshments and ensure clients have an exceptional customer experience.
- Take payments for services and perform cashing up duties at the end of the day.
- Maintain the general housekeeping of the salon, ensuring it is always tidy and presentable.
Requirements:
- Strong attention to detail and accuracy, as you will be scheduling appointments, handling cash, and working with multiple client data sources.
- Excellent organisational skills and the ability to prioritise tasks effectively.
- Good communication skills and the ability to work well with various individuals.
- A smart and presentable appearance, as you will be representing the brand and will be the first point of contact for our clients.
- Flexibility and adaptability to cover holidays and absence as required.
What We Offer:
- Ongoing training and support to help you excel in your role.
- A competitive hourly rate of £11.44 per hour, meeting the National Minimum Wage for your age.
- The opportunity to work with industry experts and an award-winning business.
- Free hair services for employees.
- A company pension scheme.
This is a part-time position, with a minimum of 6 hours worked per week. The schedule will be Monday to Friday, with flexibility to cover holidays and absence as required.
Please note that this role requires a strong background in customer service, administration, and reception work, with a minimum of 1 year of experience in each area.
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