Insurance Claims Specialist

4 weeks ago


Congleton, Cheshire East, United Kingdom Alps Full time

At ALPS, we pride ourselves on providing exceptional customer support and claims services across the UK.

Job Description

This is a fantastic opportunity for a skilled Customer Support Executive to join our team and play a key role in delivering excellent customer experiences.

Key Responsibilities
  1. Respond to customer inquiries and resolve issues promptly and efficiently.
  2. Work closely with colleagues to identify and address customer concerns.
  3. Maintain accurate records of customer interactions and transactions.
  4. Develop and implement effective solutions to improve customer satisfaction.
Requirements

To succeed in this role, you will need:

  • A strong background in customer service or a related field.
  • Excellent communication and interpersonal skills.
  • Able to work in a fast-paced environment and prioritize tasks effectively.
  • Familiarity with industry-standard software and systems.
  • A passion for delivering exceptional customer experiences.

We offer a competitive salary package including benefits such as flexible working hours, professional development opportunities, and an annual performance bonus. If you're looking for a challenging and rewarding role, please apply today



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