Customer Service Training Specialist

7 days ago


Birmingham, Birmingham, United Kingdom Belgrade Insulations Ltd Full time
Apprentice Customer Service Advisor
Becoming a valued member of the Belgrade Insulations Ltd team as an Apprentice Customer Service Advisor, you will enjoy a 13-month journey of growth and development. This role offers a chance to cultivate customer relationships, refine your skills, and progress in your career.
Key aspects include:
  • Exploring products and services with our expert team
  • Achieving a balance between work and study commitments
  • Receiving 1:1 coaching, mentoring, and technical training from experienced professionals
  • Benefiting from support from a dedicated and knowledgeable team

Salary and Benefits
A competitive salary package includes:
  • A salary of approximately £25,000 per annum
  • 25 days holiday + 8 bank holidays
  • Pension scheme for long-term financial security
  • Long service holidays for celebrating milestones
  • Cycle to work scheme for convenient commuting

About the Role
This apprenticeship is designed to help you develop into a skilled customer service professional. Key responsibilities include:
  • Building strong relationships with customers through effective communication
  • Providing high-quality products and services that meet customer needs
  • Developing a deep understanding of our products and services

What We Offer
We provide a supportive and collaborative environment where you can learn and grow. With opportunities for product and personal development training, you'll be well-equipped to succeed in your future career.

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