Luxury Client Experience Specialist

1 month ago


London, Greater London, United Kingdom Tiffany & Co. Full time

Job Summary

Tiffany & Co. is seeking a highly skilled Client Care Advisor to join our team. As a Client Care Advisor, you will be responsible for managing diverse customer needs, including new sales opportunities, client relationship building, and after-sales support, within a luxury omni-channel environment.

Key Responsibilities

  • Provide exceptional customer service and deliver a high level of service excellence
  • Build enduring client relationships and inspire loyalty to our brand
  • Act as a trusted authority and honour commitments to reduce client effort
  • Be curious and interested in the product range and refresh knowledge on a regular basis
  • Uphold integrity and accountability of internal departments and business processes
  • Gain and Grow Market Share by working collaboratively to achieve individual and department sales plan
  • Respond to customer needs in a consistently efficient, accurate and timely manner
  • Cultivate and maintain relationships to create a portfolio of relevant clients

Requirements

  • Superior communication and interpersonal skills
  • French Speaking and writing
  • Previous sales or service experience in a retail or contact center environment
  • Familiarity with website technology, website navigation and terminology associated with e-commerce
  • Flexibility with work schedule; weekends as required
  • Must have authorization to work and remain in the UK


  • London, Greater London, United Kingdom Tiffany & Co. Full time

    The role of Luxury Client Experience Specialist at Tiffany & Co. offers an exceptional opportunity to deliver world-class service and exceed customer expectations.With a focus on creating lasting relationships, this individual will be responsible for managing diverse client needs, including new sales opportunities, client relationship building, after-sales...


  • London, Greater London, United Kingdom Tiffany & Co. Full time

    Tiffany & Co. is a leader in the luxury retail industry, renowned for its exquisite jewelry and exceptional customer service.As a Luxury Client Experience Specialist, you will be an ambassador of the Tiffany brand, embodying our values of excellence and passion in every interaction with clients.Key Responsibilities:Deepen relationships with clients to drive...


  • London, Greater London, United Kingdom Watches of Switzerland Full time

    Job Title: Luxury Client Experience ManagerJob Summary:We are seeking a Luxury Client Experience Manager to join our team at Watches of Switzerland Group. As a key member of our hospitality team, you will be responsible for delivering exceptional client experiences in our luxury showrooms.Key Responsibilities:Manage client relationships and provide...


  • London, Greater London, United Kingdom Tiffany & Co. Full time

    We are seeking an exceptional Luxury Client Experience Specialist to join our Tiffany & Co. team in the UK. As a key representative of our brand, you will be responsible for delivering memorable experiences to our discerning clients.Role OverviewThe ideal candidate will possess excellent communication skills and a passion for providing exceptional customer...


  • London, Greater London, United Kingdom Selfridges Full time

    At Selfridges, we are seeking a highly skilled Luxury Client Experience Specialist to join our team. As a key member of our Retail team, you will be responsible for delivering exceptional customer service and creating unforgettable experiences for our VIP clients.About the RoleThe estimated salary for this role is £35,000 - £45,000 per annum, depending on...


  • London, Greater London, United Kingdom Queen of Clubs Lifestyle Luxury Services Full time

    Job OverviewQueen of Clubs Lifestyle Luxury Services Ltd, a leading luxury travel operator, is seeking a skilled Luxury Travel Experience Designer to join its team in London.The ideal candidate will have a passion for luxury travel and a strong understanding of the industry.Key Responsibilities:Develop and implement luxury travel experiences for clients,...


  • London, Greater London, United Kingdom CXG Full time

    We are seeking a Luxury Brand Experience Specialist to join our team of customer experience experts at CXG. As a leading global customer experience agency, we serve premium and luxury brands worldwide.**Salary:** $25-$35 per hourIn this role, you will conduct discreet evaluations of your favorite luxury brands in-store, online, or both. Your tasks may...


  • London, Greater London, United Kingdom Queen of Clubs Lifestyle Luxury Services Full time

    We are seeking an expert Luxury Experience & Partnership Manager to join our team at Queen of Clubs Lifestyle Luxury Services Ltd.A dynamic and experienced Product Specialist is required to lead the development of a captivating and diverse catalog of experiences across France.This role will require a creative and strategic thinker who can identify unique and...


  • London, Greater London, United Kingdom Queen of Clubs Lifestyle Luxury Services Full time

    Job DescriptionQueen of Clubs Lifestyle Luxury Services Ltd, a global leader in luxury travel solutions, is seeking a talented individual to join their team as a Luxury Travel Experience Designer.The RoleThe successful candidate will be responsible for handling the booking process from start to finish, working closely with suppliers, luxury travel agencies,...


  • London, Greater London, United Kingdom Aspinal of London Full time

    At Aspinal of London, we believe that exceptional customer experiences are at the heart of everything we do. As a Part-Time Client Advisor, you will play a key role in delivering this vision, working closely with our clients to understand their needs and preferences.**About the Role:**This is an exciting opportunity to join a leading luxury fashion brand,...


  • London, Greater London, United Kingdom Queen of Clubs Lifestyle Luxury Services Full time

    Job Title: Luxury Travel Experience DesignerQueen of Clubs Lifestyle Luxury Services Ltd is seeking a highly skilled Luxury Travel Experience Designer to join its team in London.The ideal candidate will have a passion for luxury travel and a strong understanding of the industry. They will be responsible for handling booking processes from start to finish,...


  • London, Greater London, United Kingdom Queen of Clubs Lifestyle Luxury Services Full time

    Established in 2023, Queen of Clubs Lifestyle Luxury Services is a renowned leader in the luxury experience industry.We are seeking an exceptional individual to fill the role of Senior Luxury Experience Manager, overseeing our France catalog development.This demanding position requires a strategic and creative thinker who can identify unique experiences,...


  • London, Greater London, United Kingdom Queen of Clubs Lifestyle Luxury Services Full time

    We are seeking a highly skilled and experienced Luxury Experience Manager to join our team at Queen of Clubs Lifestyle Luxury Services Ltd.The successful candidate will be responsible for creating, updating, and maintaining a diverse and captivating catalog of experiences for the French destination.Key Responsibilities:Product Management: Create, update, and...


  • London, Greater London, United Kingdom Queen of Clubs Lifestyle Luxury Services Full time

    Senior Travel ConsultantAbout Us:At Queen of Clubs Lifestyle Luxury Services Ltd, we are a high-end on-site operator and Luxury Travel B2B Services Provider. We are a leader in the global travel industry, seeking talented individuals to join our team in London, Holborn area.The Role:We are looking for skilled Travel Consultants to handle booking processes...


  • London, Greater London, United Kingdom Watches of Switzerland Full time

    Our world is one of horological obsession, where luxury prevails and our clients' needs are central to everything we do. As a Luxury Client Experience Coordinator, you will be responsible for supporting the smooth running of hospitality operations in our showroom.About UsFounded in 1924, we have over 190 showrooms across the UK, US, and Europe, including 77...


  • London, Greater London, United Kingdom Cartier Full time

    Role OverviewAs an Ambassador of Luxury Client Experience, you will be responsible for delivering exceptional client service and ensuring a unique experience for our discerning clients. You will be the face of the Maison, representing our values and passion for luxury goods.Key Responsibilities Ensure a unique and exceptional client experience during a sale...


  • London, Greater London, United Kingdom WATCHES OF SWITZERLAND Full time

    We are seeking a skilled Luxury Watch Client Relations Specialist to join our team. As a key member of our Virtual Boutique, you will be responsible for delivering exceptional client service to our valued customers. Your primary focus will be on building strong, professional relationships with clients through virtual consultations, ensuring a seamless and...


  • London, Greater London, United Kingdom Queen of Clubs Lifestyle Luxury Services Full time

    Role OverviewQueen of Clubs Lifestyle Luxury Services Ltd, a leading provider of on-site Concierge & Travel Solutions, is seeking a Junior Travel Consultant for the role of Assistant Luxury Experience Designer.


  • London, Greater London, United Kingdom Watches of Switzerland Full time

    Role DescriptionIn preparation for a prestigious boutique opening, The Watches of Switzerland Group seek a Client Experience Manager to support exceptional service delivery in a luxury environment.The successful candidate will be responsible for managing hospitality operations, organising events, and providing exceptional client experiences. You will work...


  • London, Greater London, United Kingdom Cartier Full time

    Unlock Your Potential as a Sales and Client Development SpecialistAs an Ambassador of the Maison, you will be responsible for delivering a unique and exceptional client experience before, during, and after a sale. Your primary goal will be to develop a strong client portfolio and participate in daily boutique operations.Sales AchievementsEnsure a unique and...