Senior Luxury Experience Manager

3 days ago


London, Greater London, United Kingdom Queen of Clubs Lifestyle Luxury Services Full time

Established in 2023, Queen of Clubs Lifestyle Luxury Services is a renowned leader in the luxury experience industry.

We are seeking an exceptional individual to fill the role of Senior Luxury Experience Manager, overseeing our France catalog development.

This demanding position requires a strategic and creative thinker who can identify unique experiences, build partnerships, and negotiate contracts effectively.

Key Responsibilities:

  • Create and maintain a diverse range of France-based luxury experiences for our esteemed clients.
  • Strategically enhance and refine products to meet evolving customer preferences and expectations.
  • Solicit new suppliers and create exclusive activities that exceed client expectations.
  • Negotiate agreements with suppliers, securing competitive rates and terms.
  • Collect and update rate information, conduct regular supplier meetings, and analyze performance metrics.
  • Promote product utilization and monitor supplier adherence to quality standards.
  • Implement dynamic pricing strategies, analyzing consumer behavior and adapting accordingly.
  • Collaborate closely with senior team members to monitor supplier usage and gather feedback from clients.
  • Address any negative feedback promptly, working in tandem with the Marketing Team to deliver optimal solutions.

Essential Qualifications:

  • A deep passion for luxury travel and lifestyle experiences.
  • At least 5 years of experience in the luxury travel and tourism industry, preferably in a Product Management role.
  • A strong understanding of the British tourism market and cultural nuances.
  • Excellent negotiation skills, coupled with exceptional communication abilities.
  • The ability to work independently in a fast-paced environment, prioritizing multiple tasks efficiently.

Benefits Package:

  • An Apple MacBook and iPhone will be provided for professional use.
  • The annual salary starts at GBP 45,000, accompanied by a bonus structure tied to seniority levels.


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