Luxury Client Experience Specialist

1 week ago


London, Greater London, United Kingdom Tiffany & Co. Full time

Tiffany & Co. is a leader in the luxury retail industry, renowned for its exquisite jewelry and exceptional customer service.

As a Luxury Client Experience Specialist, you will be an ambassador of the Tiffany brand, embodying our values of excellence and passion in every interaction with clients.

Key Responsibilities:

  • Deepen relationships with clients to drive loyalty and sales growth
  • Consistently meet or exceed sales targets
  • Cultivate new and existing client relationships through personalized experiences
  • Drive business through key product pillars

Sales Performance: Achieve sales results by capturing client data, delivering memorable moments, and demonstrating passion as a Tiffany brand ambassador.

Client Experience: Elevate the in-store experience by consistently delivering exceptional service, executing best practices, and optimizing hospitality and store amenities.

Requirements:

  • Experience in retail or luxury retail or relevant client-related experience (e.g., hospitality)
  • Proven track record in achieving sales results
  • Flexibility to work non-traditional hours, including days, nights, weekends, and holidays
  • Ability to work with a diverse client base
  • Proficiency with Point of Sales (POS) systems, client tracking systems, and Microsoft Outlook/email

Preferred Qualifications:

  • A college/university degree
  • Graduate Gemologist degree or previous Gemological Institute of America (GIA) course work is preferred
  • Proficiency in multiple languages

We offer a competitive salary range of £45,000 - £60,000 per annum, commensurate with experience and qualifications.



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