Luxury Client Experience Specialist
1 week ago
Tiffany & Co. is a leader in the luxury retail industry, renowned for its exquisite jewelry and exceptional customer service.
As a Luxury Client Experience Specialist, you will be an ambassador of the Tiffany brand, embodying our values of excellence and passion in every interaction with clients.
Key Responsibilities:
- Deepen relationships with clients to drive loyalty and sales growth
- Consistently meet or exceed sales targets
- Cultivate new and existing client relationships through personalized experiences
- Drive business through key product pillars
Sales Performance: Achieve sales results by capturing client data, delivering memorable moments, and demonstrating passion as a Tiffany brand ambassador.
Client Experience: Elevate the in-store experience by consistently delivering exceptional service, executing best practices, and optimizing hospitality and store amenities.
Requirements:
- Experience in retail or luxury retail or relevant client-related experience (e.g., hospitality)
- Proven track record in achieving sales results
- Flexibility to work non-traditional hours, including days, nights, weekends, and holidays
- Ability to work with a diverse client base
- Proficiency with Point of Sales (POS) systems, client tracking systems, and Microsoft Outlook/email
Preferred Qualifications:
- A college/university degree
- Graduate Gemologist degree or previous Gemological Institute of America (GIA) course work is preferred
- Proficiency in multiple languages
We offer a competitive salary range of £45,000 - £60,000 per annum, commensurate with experience and qualifications.
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