Business Support Administrator
1 month ago
We are seeking a highly organized and proactive Business Support Administrator to join our small team in Bury St Edmunds. The ideal candidate will have solid administration skills, a proactive nature, and a desire to support a business during a period of growth.
Key Responsibilities:
- Provide exceptional client care and support as the first point of contact and direct queries appropriately.
- Process documents in the required format to achieve a high standard of presentation and accuracy.
- Research potential new sellers/buyers and input to CRM.
- Upload approved materials to internal and external websites as appropriate.
- Scan, save, and audit client information upon receipt and file according to policy.
- Track enquiry source and performance and feedback to colleagues as appropriate.
- Input and update buyers/sellers details onto the company CRM system.
- Email marketing material and additional information to interested parties and record on CRM.
- Record all communication and actions on the company CRM system.
Requirements:
- Good telephone manner as the role involves extensive contact by telephone with clients of the company.
- Use of Office 365 (word, excel etc), Company CRM System (Salesforce), online dashboards/portals.
- Happy working with limited supervision.
Working Hours:
Monday to Friday (Essential) 10am - 3:30pm (Or similar). Please note this is not a hybrid working role.
Annual Leave:
23 Days + bank holidays
If you are interested in being considered for this role or would like to find out more, please send your CV through to Paige or call the office to discuss in more detail.
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