Administrative Support Assistant

2 weeks ago

Bury St, Suffolk, United Kingdom Primary Care Careers Full time

Job Summary

Primary Care Careers has an exciting opportunity for a skilled administrative professional to support our busy practice team. As a Clinical Administration Coordinator, you will play a vital role in ensuring the smooth operation of our administrative processes.

Main Responsibilities

  • Coordinate and process SARS requests, verify information, and manage spreadsheets for efficient processing.
  • Transcribe dictations and maintain accurate records.
  • Process referrals via ERS, ensure safety netting, and monitor waiting times.
  • Manage emails, sort information requests, and respond promptly.
  • Handle telephone enquiries, provide excellent customer service, and resolve issues efficiently.
  • Raise invoices, manage paperwork, and maintain accurate records.
  • Recall patients with long-term conditions, manage S1 tasks, and process insurance reports.

About Us

Primary Care Careers is a well-established and friendly practice, committed to providing high-quality primary care services. Our team values work-life balance and offers a supportive environment for our staff. We are part of the Bury St Edmunds Primary Care Network and work closely with a range of healthcare professionals.

What We Offer

  • A comprehensive induction and training period to ensure your success in the role.
  • Membership of the NHS pension scheme and access to Blue Light Card discounts.
  • A staff room with tea, coffee, and snacks provided, promoting a comfortable and productive work environment.

Person Specification

Essential

  • Experience of dealing with medical paperwork and computer packages.
  • An understanding of confidentiality and the ability to work independently.
  • Excellent communication skills and the ability to work under pressure.
  • Ability to use own initiative and work as part of a team.

Desirable

  • Experience of S1 clinical system and working in a GP practice or primary care environment.
  • Leadership or management experience and ability to work in a public reception environment.

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