Administrative Support Specialist

2 weeks ago

Bury St, Suffolk, United Kingdom West Suffolk NHS Foundation Trust Full time

Job Summary

We are seeking an administrative assistant to join our friendly and professional admin team at West Suffolk NHS Foundation Trust. The successful candidate will provide high-quality support to over 600 staff within the Integrated Therapies and Integrated Neighbourhood Teams.

Main Responsibilities

The successful applicant must have excellent IT skills, be able to work independently and within a team, and have a high level of accuracy and attention to detail. A good working knowledge and experience of all Microsoft office applications, including Outlook, is fundamental to working in this busy environment.

About the Role

This varied role will be rewarding and challenging for the successful candidate, who will contribute to the efficiency of the department and make an overall difference. The Integrated Therapies and Integrated Neighbourhood Teams have an excellent appraisal process and are committed to personal and professional development.

Person Specification

Essential

  • 4 GCSE Grade 4 and above or equivalent, to include Maths and English.
  • NVQ Level 3 - Business Administration or relevant qualification/experience.
  • Clerical experience.
  • Able to work to specific policies and guidelines.
  • Full knowledge of Microsoft Office applications, including Outlook, Excel, PowerPoint, and Publisher.
  • Attention to detail.

Desirable

  • Understanding of medical terminology.
  • Understanding of hospital policies.
  • Use of database.
  • Previous NHS experience.
  • Knowledge of Patient/service users Administration System and other hospital systems.

Skills and Abilities

Essential

  • Good team player.
  • An ability to demonstrate initiative.
  • Ability to work well under pressure.
  • Ability to work with speed and accuracy.
  • Ability to prioritise workload.
  • Positive interpersonal skills.
  • Awareness of patient/service user confidentiality.
  • Ability to work in a busy environment.
  • Time Management skills.
  • Minute taking skills.
  • Data entry skills.
  • Able to communicate effectively both verbally and written.

Personal Qualities

Essential

  • Flexible approach to working hours and duties.

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