Customer Experience Specialist
3 weeks ago
We are seeking a skilled Drinks Industry Professional to join our team as a Technical Service Apprentice. This is an exciting opportunity to develop your skills and knowledge in the drinks industry, with comprehensive training and support provided by Britvic and Wolverhampton College.
The successful candidate will provide exceptional customer service at various business premises across the UK, installing, diagnosing and repairing Britvic and Aqua Libra dispense equipment, and educating customers on food hygiene responsibilities.
This role offers a competitive salary, benefits package, and ongoing professional development, with opportunities for career advancement and coaching.
As a valued member of our team, you will be responsible for working within a strict code of conduct and adherence to health & safety requirements.
Key Responsibilities- Providing customer service at various business premises
- Installing, diagnosing and repairing dispense equipment
- Educating customers on food hygiene responsibilities
- Working within a strict code of conduct
Salary: £22,000 - £28,000 per annum (dependent on location and experience)
Requirements- Logical problem-solving skills
- Excellent communication skills
- Commitment to ongoing learning and development
- Basic IT skills
-
Customer Experience Specialist
1 month ago
Newcastle upon Tyne, Newcastle upon Tyne, United Kingdom Us Bank Full timeWe're looking for a talented Customer Experience Specialist to join our team at Us Bank. In this role, you'll have the opportunity to deliver memorable experiences to our customers through all communication channels. Our Service Level Agreements ensure that every interaction is friendly, professional, and tailored to meet customers' needs.As a Customer...
-
Customer Experience Specialist
2 months ago
Newcastle upon Tyne, Newcastle upon Tyne, United Kingdom LeoVegas Group Full timeAbout the RoleWe are seeking an experienced Customer Experience Specialist to join our CX Outbound team at LeoVegas Group. As a key member of our team, you will engage with customers via phone calls addressing queries related to RG/AML/RFP/Complaints.Working closely with various departments including RFP, AML, RG, CS, GDPR & Complaints, you will ensure a...
-
Apprentice Customer Experience Specialist
4 weeks ago
Newcastle upon Tyne, Newcastle upon Tyne, United Kingdom EE Full timeBecome a Customer Service Star with EEAre you a people person with a passion for delivering outstanding customer experiences? Do you want to start your career in a dynamic and supportive team? Look no further than EE's Apprenticeship scheme. As an Apprentice Customer Experience Specialist, you'll join a multi-award winning team that's dedicated to helping...
-
Sports Customer Experience Specialist
4 weeks ago
Newcastle upon Tyne, Newcastle upon Tyne, United Kingdom LeoVegas UK Full timeAbout the RoleWe are seeking a highly motivated and enthusiastic individual to join our team as a Sports Customer Experience Specialist. As a key member of our customer service team, you will be responsible for delivering exceptional service to our sports customers via live chat, email, and phone.Your primary goal will be to engage with customers...
-
Customer Experience Specialist
4 weeks ago
Newcastle upon Tyne, Newcastle upon Tyne, United Kingdom everyLIFE Technologies Full timeJob DescriptionWe are looking for a Senior Account Manager to develop and maintain positive working relationships with customers, drive retention and growth, and provide expert training and support.Responsibilities:Account Management: Develop and maintain strong client relationships, identifying opportunities for growth and expansion.Customer Retention &...
-
Support Specialist
2 weeks ago
Newcastle upon Tyne, Newcastle upon Tyne, United Kingdom Randstad Digital UK Full timeAbout the OpportunityRandstad Digital UK seeks a highly motivated Customer Service Advisor to support customers with loan account enquiries, deliver solutions with a customer-first approach, and maintain accurate records while adhering to GDPR regulations.ResponsibilitiesHandle customer queries efficientlyProvide excellent customer serviceMaintain accurate...
-
Fragrance Experience Specialist
4 weeks ago
Newcastle upon Tyne, Newcastle upon Tyne, United Kingdom L'OREAL GROUP Full timeL'Oréal Group is seeking a Fragrance Experience Specialist to join their team. This role involves providing exceptional customer service and creating personalized fragrance experiences that exceed customer expectations.Responsibilities:Demonstrate expertise in our luxurious fragrances and create customized recommendations for customersBuild strong...
-
Apprentice Customer Experience Specialist
4 weeks ago
Newcastle upon Tyne, Newcastle upon Tyne, United Kingdom DS Smith Full timeIn this exciting opportunity, you will play a key role in delivering exceptional customer service and supporting the growth of our business.As a Customer Service Apprentice, you will work closely with our experienced team to develop your skills and knowledge in areas such as customer relationship management, problem-solving, and communication.This 17-month...
-
Customer Experience Ambassador
4 weeks ago
Newcastle upon Tyne, Newcastle upon Tyne, United Kingdom EE Full timeJob Summary:We are seeking a Customer Experience Ambassador to join our sales team at EE. As a Customer Experience Ambassador, you will be responsible for providing exceptional customer service and selling our products and services to customers.Key Responsibilities:Provide outstanding customer service and support to our customersSell our products and...
-
Customer Experience Manager
3 weeks ago
Newcastle upon Tyne, Newcastle upon Tyne, United Kingdom Home Group Limited Full timeKey ResponsibilitiesThe Custome Experience Manager will be responsible for managing customer experiences and ensuring that all customer complaints are resolved in a timely and professional manner.This role requires strong analytical and problem-solving skills, as well as the ability to communicate effectively with customers and stakeholders.Based on your...
-
Accounts Payable Specialist
4 weeks ago
Newcastle upon Tyne, Newcastle upon Tyne, United Kingdom REED Specialist Recruitment Full timeJob Summary:We are seeking a skilled Accounts Payable Specialist to join our client's team in the Newcastle area. The successful candidate will be responsible for organizing and processing invoices, reconciling company credit/debit cards, and resolving customer queries via email.About the Role:As an Accounts Payable Specialist, you will play a crucial role...
-
Customer Experience Strategist
4 weeks ago
Newcastle upon Tyne, Newcastle upon Tyne, United Kingdom WeComm Full timeWeComm is seeking an experienced Customer Experience Strategist to craft customer-centric strategies that engage, retain, and excite our audience.This role involves leading a talented team, planning and delivering standout campaigns across email, push, and SMS, and collaborating with teams from Buying and Merchandising to Brand and Studio.As Customer...
-
Customer Experience Expert
4 weeks ago
Newcastle upon Tyne, Newcastle upon Tyne, United Kingdom Arnold Clark. Careers Full timeAt Arnold Clark, we're seeking a Customer Service Executive to deliver exceptional customer experiences at our Seat branch in Newcastle. This role involves working closely with customers to understand their needs and provide personalized support throughout the sales journey.About the RoleIn this position, you'll be known as a Product Genius, responsible for...
-
Customer Experience Director
1 month ago
Newcastle upon Tyne, Newcastle upon Tyne, United Kingdom Everyman Full timeDirector of Customer Experience:Are you a customer-focused individual with a passion for delivering exceptional experiences? Do you have what it takes to lead a team of talented individuals and drive business growth? We're looking for a skilled Customer Experience Director to join our team at Everyman Cinema. As a key leader, you will be responsible for...
-
Customer Experience Advisor
4 weeks ago
Newcastle upon Tyne, Newcastle upon Tyne, United Kingdom EE Full timeAbout the JobWe are looking for a Customer Experience Advisor to join our team in North Tyneside or Gosforth. As a Customer Experience Advisor, you will be responsible for delivering exceptional customer experiences by discussing the right products and services with them over the phone.The ideal candidate will have excellent communication skills, be...
-
Customer Experience Ambassador
3 weeks ago
Newcastle upon Tyne, Newcastle upon Tyne, United Kingdom Barsoho Full timeAre you passionate about delivering exceptional customer experiences and creating memorable moments for our guests? We're seeking a Customer Experience Ambassador to join our team at Flares in Newcastle!About UsAt Stonegate Group, we're proud to be the UK's leading operator of pubs, bars, and late-night venues. Our diverse portfolio includes iconic brands...
-
Customer Experience Coordinator
2 weeks ago
Newcastle upon Tyne, Newcastle upon Tyne, United Kingdom Super Cheap Auto Pty Full timeJob DescriptionWe are seeking a highly skilled Customer Experience Coordinator to join our team at Super Cheap Auto Pty. The successful candidate will be responsible for leading our teams and supporting store operations.Main Responsibilities:To lead by example and work in all areas of a retail store.To build a customer-centric culture to deliver exceptional...
-
Customer Experience Leader
4 weeks ago
Newcastle upon Tyne, Newcastle upon Tyne, United Kingdom Greenbean Full timeAbout One Utility BillOne Utility Bill is a technology company that simplifies household bills by offering a fixed monthly payment. This approach reduces the time spent on phone calls to suppliers and minimizes administrative tasks.The company prioritizes employee satisfaction, with an 8.5/10 score from employees in their last engagement survey.We are...
-
Head of Customer Experience
4 weeks ago
Newcastle upon Tyne, Newcastle upon Tyne, United Kingdom Greenbean Full timeWe are looking for an experienced Head of Customer Experience to join our team at One Utility Bill in Newcastle. As a key member of our leadership team, you'll be responsible for leading our customer service team and developing strategies to drive exceptional customer satisfaction and quality assurance.The ideal candidate will have previous experience in...
-
Customer Experience Ambassador
4 weeks ago
Newcastle upon Tyne, Newcastle upon Tyne, United Kingdom London North Eastern Railway Full timeJob OverviewThis is an exciting opportunity to join London North Eastern Railway as a Customer Experience Host.You will be responsible for providing exceptional service to customers, ensuring their journey with us is memorable and enjoyable.The role involves serving customers in standard class from the cafe bar or delivering a personal at-seat service using...