Customer Experience Specialist
5 hours ago
We're looking for a talented Customer Experience Specialist to join our team at Us Bank. In this role, you'll have the opportunity to deliver memorable experiences to our customers through all communication channels. Our Service Level Agreements ensure that every interaction is friendly, professional, and tailored to meet customers' needs.
As a Customer Experience Specialist, your main responsibilities will be:
- To provide top-notch customer support and service via phone, email, or chat.
- To understand customers' businesses and suggest alternative products and services that can help them save time and money.
- To maintain excellent call standards and seek feedback for personal growth and development.
The estimated salary for this role is around $60,000 per year, based on industry standards and the location. We're an equal opportunities employer and welcome applications from diverse candidates.
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Customer Experience Specialist
3 weeks ago
Newcastle upon Tyne, Newcastle upon Tyne, United Kingdom LeoVegas Group Full timeAbout the RoleWe are seeking an experienced Customer Experience Specialist to join our CX Outbound team at LeoVegas Group. As a key member of our team, you will engage with customers via phone calls addressing queries related to RG/AML/RFP/Complaints.Working closely with various departments including RFP, AML, RG, CS, GDPR & Complaints, you will ensure a...
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Customer Experience Specialist
4 weeks ago
Newcastle upon Tyne, Newcastle upon Tyne, United Kingdom BT Group Full timeWe are hiring in two Contact Centre locations - North Tyneside and Gosforth.As a Customer Experience Specialist, you will be responsible for enhancing the digital lives of our customers by discussing the right products and services with them over the phone.This is a full-time permanent role with a competitive salary package, including a starting salary of...
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Experienced Interior Architecture Specialist
3 weeks ago
Newcastle upon Tyne, Newcastle upon Tyne, United Kingdom Experience . Design Full timeWe are seeking an experienced and skilled **Interior Architecture Specialist** to join our team at Experience . Design. As a key member of our design team, you will be responsible for designing custom furniture solutions for our clients, ensuring that every piece meets their unique needs and vision.With a focus on innovative manufacturing processes and...
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Customer Experience Specialist
4 weeks ago
Newcastle upon Tyne, Newcastle upon Tyne, United Kingdom JD Group Full timeJob SummaryWe are seeking a Customer Experience Specialist to play a vital role in delivering exceptional shopping experiences for our customers.About JD GroupA dynamic and customer-focused retail environment where you can develop your skills and career.Key ResponsibilitiesProvide knowledgeable and seamless customer service.Maintain clean and tidy stock...
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Automotive Customer Experience Specialist
4 weeks ago
Newcastle upon Tyne, Newcastle upon Tyne, United Kingdom Lookers Full timeOverviewWe are seeking a highly skilled and motivated individual to join our team as an Automotive Customer Experience Specialist at Lookers VW Newcastle.Salary: £25,000 per annumJob Description:As the first point of contact for our customers, you will be responsible for ensuring a world-class experience through exceptional communication skills, attention...
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Customer Experience Specialist
3 weeks ago
Newcastle upon Tyne, Newcastle upon Tyne, United Kingdom Elemis Full timeAbout UsELEMIS is a leading provider of luxury skincare and spa treatments. We are committed to delivering exceptional customer service experiences and driving sales growth through innovative marketing and sales strategies. Our team is passionate about providing outstanding customer experiences, and we are looking for like-minded individuals to join us in...
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Customer Experience Specialist
3 weeks ago
Newcastle upon Tyne, Newcastle upon Tyne, United Kingdom LeoVegas UK Limited Full timeCompany Overview:At LeoVegas UK Limited, we are passionate about delivering exceptional customer experiences that exceed expectations.We are currently seeking an enthusiastic individual to become a vital part of our team as a Customer Experience Advisor.This role will involve engaging with customers via email and ensuring that every interaction is positive...
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Customer Experience Specialist
3 weeks ago
Newcastle upon Tyne, Newcastle upon Tyne, United Kingdom German Doner Kebab Full timeAbout the CompanyGerman Doner Kebab is a dynamic and growing company that offers a range of exciting career opportunities. As a Food Service Associate, you will be part of a close-knit team that is passionate about delivering exceptional customer service and creating a memorable dining experience.Key ResponsibilitiesServing Guests with a SmileYou will be...
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Customer Experience and Quality Controller
2 weeks ago
Newcastle upon Tyne, Newcastle upon Tyne, United Kingdom Ingenia Resourcing and Recruitment Ltd Full timeCustomer Service and Quality Control SpecialistWe are looking for a highly skilled Service & Complaints Manager to join our team at Ingenia Resourcing and Recruitment Ltd. As a key member of our service department, you will be responsible for delivering exceptional customer service, handling customer complaints, and maintaining high-quality standards. Your...
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Retail Customer Experience Specialist
2 weeks ago
Newcastle upon Tyne, Newcastle upon Tyne, United Kingdom END. Full timeKey ResponsibilitiesDeveloping strong relationships with customers to ensure their satisfaction and loyalty.Supporting store teams to maintain high product standards and deliver first-class service.Estimated Salary Range$45,000 - $60,000 per annum, depending on experience.Required Skills and QualificationsExperience in a customer-facing role, particularly in...
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Banking Customer Experience Specialist
8 hours ago
Newcastle upon Tyne, Newcastle upon Tyne, United Kingdom CV-Library Full timeThe RoleWe are seeking a talented individual to fill the position of Telephony Banking Associate and provide top-notch customer service.This is a contract role initially, with the possibility of transitioning to a permanent position after the initial term.Responsibilities:Deliver exceptional customer service via phone and webchat.Become an ambassador for the...
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Roofing Specialist
60 minutes ago
Newcastle upon Tyne, Newcastle upon Tyne, United Kingdom Nationwide Specialist Services Full timeAbout the RoleWe are seeking a highly skilled Roofing Specialist to join our team at Nationwide Specialist Services. As a key member of our construction team, you will be responsible for maintaining and repairing roofs on various commercial and industrial properties across the UK.As a Roofing Specialist, you will work at heights safely, performing tasks such...
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Customer Experience Lead
1 week ago
Newcastle upon Tyne, Newcastle upon Tyne, United Kingdom MTrec Ltd Commercial Full timeCustomer Experience Lead Job DescriptionWe are seeking an experienced Customer Experience Lead to join our team at MTrec Ltd Commercial. In this role, you will be responsible for developing and implementing strategies that deliver exceptional customer experiences.Develop and maintain relationships with key stakeholders, including clients and colleagues, to...
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Customer Experience Lead
3 weeks ago
Newcastle upon Tyne, Newcastle upon Tyne, United Kingdom Telstra Full timeAt Telstra, we're passionate about connecting our customers and enabling them to thrive. As a Customer Experience Lead in our Global Business Services team, you'll play a key role in delivering exceptional customer experiences through swift and effective field activity execution.Your primary focus will be on prioritizing and managing day-to-day field...
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Customer Experience Director
3 weeks ago
Newcastle upon Tyne, Newcastle upon Tyne, United Kingdom Footlocker Full timeJob DescriptionAs a Customer Experience Director at Footlocker, you will play a key role in driving sales and delivering exceptional customer service. You will lead a team of sales associates and ensure that every customer has a positive experience in-store.Key Responsibilities:Coaching and motivating your team to drive sales and deliver exceptional customer...
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Customer Experience Associate
2 months ago
Newcastle upon Tyne, Newcastle upon Tyne, United Kingdom beBee Professionals Full time £22,000 - £28,000We are seeking a Customer Experience Associate to provide exceptional support to our clients. Key responsibilities include:Handling customer inquiries and resolving issues in a timely manner.Providing accurate information about our products and services.Collaborating with internal teams to ensure customer satisfaction.Requirements:Previous experience in a...
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Customer Experience Manager
2 weeks ago
Newcastle upon Tyne, Newcastle upon Tyne, United Kingdom Pick for Britain Full timeCareer Opportunities for Ambitious IndividualsWe're seeking an experienced Customer Experience Manager to join our team in Newcastle-Under-Lyme. If you're passionate about delivering exceptional customer service and leading a high-performing team, we'd love to hear from you. As a Customer Experience Manager, you'll be responsible for creating unforgettable...
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Customer Experience Director
2 hours ago
Newcastle upon Tyne, Newcastle upon Tyne, United Kingdom SSP Full timeWe are looking for a Customer Experience Director who will lead our team to deliver exceptional customer experiences in our airport locations. As a key member of our management team, you will be responsible for driving customer satisfaction, improving operational efficiency, and maintaining high standards of customer service.The successful candidate will...
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Customer Experience Expert
4 hours ago
Newcastle upon Tyne, Newcastle upon Tyne, United Kingdom CV Library Full timeAbout the Role:We are seeking an exceptional customer-focused individual to drive success in our organisation. As a key team member, you will take ownership and accountability for delivering outstanding customer experiences through tailored solutions that meet our customers' needs and exceed their expectations.Key Responsibilities:To ensure excellent...
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Customer Experience Representative
3 weeks ago
Newcastle upon Tyne, Newcastle upon Tyne, United Kingdom EE Full timeAre you looking for a challenging and rewarding role where you can make a real difference in people's lives?About EEWe're a leading digital communications company, passionate about helping our customers enhance their digital lives. Our team is dedicated to delivering exceptional customer experiences, and we're looking for talented individuals like you to...