Customer Experience Advisor

21 hours ago


Newcastle upon Tyne, Newcastle upon Tyne, United Kingdom EE Full time
About the Job

We are looking for a Customer Experience Advisor to join our team in North Tyneside or Gosforth. As a Customer Experience Advisor, you will be responsible for delivering exceptional customer experiences by discussing the right products and services with them over the phone.


The ideal candidate will have excellent communication skills, be confident in their ability to build relationships, and have a passion for delivering exceptional customer experiences. In return, we offer a great starting salary of £23,504, rising to £24,064 after 8 months, plus incentives and bonuses.


What You Will Do

  • You will discuss how we can enhance customers' digital lives and recommend the right products and services.
  • You will build strong relationships with customers, understand their needs, and provide tailored solutions.
  • You will work collaboratively as part of a dynamic sales team to achieve sales targets and exceed customer expectations.

Why Work With Us

  • We offer a competitive starting salary of £23,504, rising to £24,064 after 8 months.
  • We provide huge discounts on EE & BT products, including mobile and broadband.
  • We support our employees in carving their own career paths, with opportunities for development and growth.
  • We offer a Season Ticket Travel Loan, to help with travel costs to and from work.
  • We allow volunteering days, to give back to the local community.
  • We offer optional Private Healthcare and Dental, to protect you and your family.


  • Newcastle upon Tyne, Newcastle upon Tyne, United Kingdom EE Full time

    Are you looking for a challenging and rewarding role that allows you to build strong relationships with customers? Do you have excellent communication skills and a passion for sales?As a Customer Experience Advisor, you will be responsible for discussing how we can enhance customers' digital lives and recommend the right products for them. You will work...


  • Newcastle upon Tyne, Newcastle upon Tyne, United Kingdom MTrec Ltd Commercial Full time

    Job DetailsWe are seeking a highly skilled Financial Services Customer Advisor to join our team in Newcastle.About the Role:The successful candidate will work in a dynamic and expanding team, providing exceptional customer service to clients in the financial sector.The role involves working on a rotating shift pattern (Monday to Sunday) and requires the...


  • Newcastle upon Tyne, Newcastle upon Tyne, United Kingdom CV-Library Full time

    About the JobAs a Financial Services Customer Advisor, you will be responsible for ensuring that customers receive an exceptional level of service, providing information and guidance on our products and services, and resolving customer queries in a professional and efficient manner.You will work as part of a highly trained team, providing support and...


  • Newcastle upon Tyne, Newcastle upon Tyne, United Kingdom EE Full time

    About the RoleWe are seeking a highly skilled Sales Advisor to join our team in Tyneside. As a Sales Advisor, you will be responsible for engaging with customers over the phone, discussing their needs and preferences, and recommending the right products and services to enhance their digital experience.


  • Newcastle upon Tyne, Newcastle upon Tyne, United Kingdom LeoVegas UK Limited Full time

    Company Overview:At LeoVegas UK Limited, we are passionate about delivering exceptional customer experiences that exceed expectations.We are currently seeking an enthusiastic individual to become a vital part of our team as a Customer Experience Advisor.This role will involve engaging with customers via email and ensuring that every interaction is positive...


  • Newcastle upon Tyne, Newcastle upon Tyne, United Kingdom LeoVegas UK Limited Full time

    About the RoleWe are seeking a talented and enthusiastic individual to join our team as a Customer Experience Advisor.Key Responsibilities:Engage with customers via various channels to provide exceptional service and support.Respond to customer inquiries and resolve issues in a timely and professional manner.Work collaboratively with cross-functional teams...


  • Newcastle upon Tyne, Newcastle upon Tyne, United Kingdom MTrec Ltd Commercial Full time

    Key ResponsibilitiesThe Senior Financial Services Advisor will educate customers on products and services offered, providing them with a comprehensive understanding of our offerings. This role requires strong interpersonal skills, the ability to work well under pressure, and a commitment to excellence.


  • Newcastle upon Tyne, Newcastle upon Tyne, United Kingdom EE Full time £10

    Job OverviewWe are seeking a highly motivated and enthusiastic individual to join our customer service team as a Customer Service Advisor Apprentice.


  • Newcastle upon Tyne, Newcastle upon Tyne, United Kingdom EE Full time

    About UsEE is passionate about developing its people and supporting them in achieving their career goals. Our sales team is dedicated to delivering exceptional customer experiences and promoting our products and services.The RoleWe are looking for a highly motivated Sales and Service Advisor to join our team in EE North Tyneside. As a key member of our sales...


  • Newcastle upon Tyne, Newcastle upon Tyne, United Kingdom Greenbean Full time

    About One Utility BillOne Utility Bill is a technology company that simplifies household bills by offering a fixed monthly payment. This approach reduces the time spent on phone calls to suppliers and minimizes administrative tasks.The company prioritizes employee satisfaction, with an 8.5/10 score from employees in their last engagement survey.We are...


  • Newcastle upon Tyne, Newcastle upon Tyne, United Kingdom EE Full time

    Job DescriptionThis is an exciting opportunity to join a leading mobile network provider as an Apprentice Customer Service Advisor. As a Career Starter, you will be responsible for delivering exceptional customer experiences, resolving queries, and providing excellent communication skills to our customers.The successful candidate will have a strong passion...


  • Newcastle upon Tyne, Newcastle upon Tyne, United Kingdom Tesco Underwriting Ltd. Full time

    Job OverviewTesco Underwriting Ltd. is seeking a highly skilled Customer Service Advisor to join its team. This is a full-time opportunity that requires individuals with excellent communication and interpersonal skills.In this role, you will be responsible for delivering exceptional customer service, handling high call volumes, and resolving customer queries...


  • Newcastle upon Tyne, Newcastle upon Tyne, United Kingdom EE Full time

    About the RoleWe are looking for a motivated and enthusiastic individual to fill the position of Apprentice Customer Service Advisor. Located in North Shields, this role involves working as part of our multi-award-winning apprenticeship scheme.As an Apprentice Customer Service Advisor, you will use your charm, enthusiasm, and belief to ensure customers...


  • Newcastle upon Tyne, Newcastle upon Tyne, United Kingdom Leeds Building Society Full time

    We're looking for a Customer Service Representative to help our members achieve their financial goals. With a competitive salary between £23,000 - £25,500, you'll have the opportunity to grow with us and be rewarded for your expertise and dedication.Our company overview:We've been helping our members save for their future and buy a home of their own since...


  • Newcastle upon Tyne, Newcastle upon Tyne, United Kingdom Vodafone Full time

    Vodafone South Shields King Street Partner store is seeking a highly motivated and sales-oriented Retail Adviser to join our team.This role comes with a competitive salary of around £30,000 per year, considering the part-time schedule of 16 hours/week. You will have the opportunity to collaborate with a lively, diverse, and driven team that shares a passion...


  • Newcastle upon Tyne, Newcastle upon Tyne, United Kingdom Reed in Partnership Full time

    About UsWe are Reed in Partnership, a leading provider of employment and training services. Our mission is to help individuals achieve their career goals while providing exceptional customer service.Job SummaryWe are seeking an experienced Customer Service Advisor to join our team at our DVSA test centre. As a key member of our team, you will be responsible...


  • Newcastle upon Tyne, Newcastle upon Tyne, United Kingdom B&Q Full time

    Job DescriptionAs a Customer Advisor, you will be the face of B&Q, ensuring that every customer interaction is positive and memorable. Your primary responsibility will be to provide excellent customer service, addressing queries and concerns in a timely and professional manner.Key Responsibilities:Enhance customers' shopping experience by offering...


  • Newcastle upon Tyne, Newcastle upon Tyne, United Kingdom EE Full time

    Are you looking for a career that offers excitement, challenge, and opportunities for growth? Do you have excellent communication skills and a passion for delivering exceptional customer service? If so, then we may have the perfect role for you.As an Apprentice Customer Service Advisor, you will work closely with our customers to resolve their queries and...

  • Service Advisor

    4 weeks ago


    Newcastle upon Tyne, Newcastle upon Tyne, United Kingdom END. Full time

    Elevate Your Career in RetailWe're seeking a motivated and ambitious Service Advisor to join our team in Newcastle. This is an exciting opportunity to develop your skills and career in a fast-paced retail environment.As a key member of our store team, you will be responsible for:Building relationships with customers and achieving sales targetsSupporting the...


  • Newcastle upon Tyne, Newcastle upon Tyne, United Kingdom MTrec Commercial Full time

    About the Opportunity: We are excited to announce that we are hiring a Home Based Customer Service Advisor to join our team at MTrec Ltd Commercial. As a Dutch speaking customer service advisor, you will be working from home and providing world-class support to our clients in the Dutch language.">Responsibilities:Answer inbound calls from consumers and...