Customer Service Advisor
3 days ago
Tesco Underwriting Ltd. is seeking a highly skilled Customer Service Advisor to join its team. This is a full-time opportunity that requires individuals with excellent communication and interpersonal skills.
In this role, you will be responsible for delivering exceptional customer service, handling high call volumes, and resolving customer queries efficiently. You will work closely with customers across various communication channels, providing personalized solutions and educating them on our products and services when required.
The ideal candidate will possess a passion for delivering an outstanding customer experience, have previous experience in customer service within a call centre or transferable skillsets, and be proficient in written and verbal communication, listening, and empathic skills.
We offer a competitive salary of £21,375 per annum, which is significantly above the national average for this role.
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Service Advisor
4 weeks ago
Newcastle upon Tyne, Newcastle upon Tyne, United Kingdom Lookers Full timeOverviewLocation: Aftersales Team at a busy dealershipHours: 42 hours per week, Monday to Friday 08:00-18:00, plus alternate Saturdays on a rotaSalary: £26,000-£28,000Lookers is seeking an experienced and dedicated Service Advisor to join our Aftersales Team, which consists of a team of Service Advisors, Vehicle Technicians, and a Service Manager.As a...
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HMRC Customer Service Advisor
1 month ago
Newcastle upon Tyne, Newcastle upon Tyne, United Kingdom HM Revenue and Customs Full timeJob SummaryHM Revenue and Customs (HMRC) is seeking a highly skilled and motivated individual to join our team as a Customer Service Advisor. As a key member of our customer service team, you will be responsible for providing exceptional customer service to taxpayers, responding to their queries, and resolving their issues in a timely and professional...
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Service Advisor
4 weeks ago
Newcastle upon Tyne, Newcastle upon Tyne, United Kingdom Lookers Full timeJob SummaryWe are seeking an experienced and dedicated Service Advisor to join our Aftersales Team at Lookers Skoda Kia Newcastle. As a Service Advisor, you will be responsible for booking MOTs, services, and other repair work for our customers, advising them on warranty cover and upselling additional parts and accessories, and liaising with the Aftersales...
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Customer Service Advisor
4 weeks ago
Newcastle upon Tyne, Newcastle upon Tyne, United Kingdom Arvato Full timeThe RoleYou will be working as a key member of the Arvato team, providing exceptional service to our clients. Your primary responsibility will be to manage peak traffic and maintain high service levels, including any new business lines on our account.During quieter periods, you will assist with short-term, ad-hoc campaigns to promote our clients' products.As...
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Customer Service Representative
3 weeks ago
Newcastle upon Tyne, Newcastle upon Tyne, United Kingdom Newcastle Building Society Full timeAbout the RoleWe are seeking an exceptional Customer Service Advisor to join our team at Newcastle Building Society. As a key member of our Customer Service Centre, you will play a crucial role in delivering exceptional customer care to our customers.Your primary responsibility will be to handle unscripted calls from our customers, resolving their queries...
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Financial Services Advisor
3 days ago
Newcastle upon Tyne, Newcastle upon Tyne, United Kingdom Countrywide Full timeJob Description:We are seeking a highly motivated and experienced Mortgage and Protection Advisor to join our team in Newcastle Upon Tyne.Your primary responsibility will be to build relationships with the Estate Agency teams, providing training and support to help them understand and meet their customers' needs.You will also be responsible for attracting...
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Aftersales Customer Service Representative
2 weeks ago
Newcastle upon Tyne, Newcastle upon Tyne, United Kingdom Lookers Full timeJob OverviewAftersales Customer Advisor RoleAs an Aftersales Customer Advisor at Lookers, you will be responsible for delivering exceptional customer experiences on behalf of our Vauxhall, Renault, Dacia, Nissan, and Ora centres throughout the UK.Key Responsibilities Booking services, MOT & repairs with our Vauxhall, Renault, Dacia, Nissan and Ora centres....
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Part-Time Customer Advisor
3 days ago
Newcastle upon Tyne, Newcastle upon Tyne, United Kingdom B&Q Full timeJob DescriptionAs a Customer Advisor, you will be the face of B&Q, ensuring that every customer interaction is positive and memorable. Your primary responsibility will be to provide excellent customer service, addressing queries and concerns in a timely and professional manner.Key Responsibilities:Enhance customers' shopping experience by offering...
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Customer Service Representative
5 days ago
Newcastle upon Tyne, Newcastle upon Tyne, United Kingdom One Utility Bill Full timeWe are looking for a motivated and driven Customer Support Advisor who excels at multitasking and provides exceptional customer service as part of a warm and friendly team. The ideal candidate will have great communication skills, be confident on the phone, and able to handle complaints from frustrated or confused customers.Key Responsibilities:Deliver...
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Service Delivery Advisor
3 days ago
Newcastle upon Tyne, Newcastle upon Tyne, United Kingdom Randstad Technologies Full timeJob Overview:Randstad Technologies is seeking a Service Delivery Advisor to join our team on a 6-month contract with the possibility of extension.In this role, you will provide exceptional customer service and support to our clients, handle sensitive data/information, and follow all GDPR rules and regulations.Main Responsibilities:Deliver outstanding...
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Customer Service Representative
3 days ago
Newcastle upon Tyne, Newcastle upon Tyne, United Kingdom B&Q Full timeAbout the RoleWe are seeking a highly motivated Part-Time Customer Advisor to join our team at B&Q Scotswood. As a key member of our customer service team, you will play a crucial role in delivering exceptional customer experiences.Working Hours: 18.75 hours per week, Monday to Friday, 6:00pm - 10:00pmSalary: £12.21 per hour (UK National hourly rate)This...
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Aftersales Customer Service Representative
4 weeks ago
Newcastle upon Tyne, Newcastle upon Tyne, United Kingdom Lookers Full timeOverviewCustomer Contact Centre RoleSalary: £22,000 with an OTE of £30,000Working Hours: 40 hoursWe are seeking a skilled customer service professional to join our team at Lookers Newcastle Customer Contact Centre. As an Aftersales Customer Advisor, you will be responsible for delivering exceptional customer experiences through telephone and digital...
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Customer Service Representative
4 weeks ago
Newcastle upon Tyne, Newcastle upon Tyne, United Kingdom Jewson Partnership Solutions Full timeJob Summary:We are seeking a highly motivated and enthusiastic Customer Service Advisor to join our team at Jewson Partnership Solutions in Newcastle. As a key member of our customer-facing team, you will be responsible for delivering exceptional customer service and support to our customers.Main Responsibilities:Develop in-depth knowledge of our product...
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Digital Service Advisor
4 weeks ago
Newcastle upon Tyne, Newcastle upon Tyne, United Kingdom CV-Library Full timeRevolutionize Digital BankingAs a Digital Service Advisor at Virgin Money, you'll play a pivotal role in transforming how our customers interact with our mobile and online banking platforms. Your expertise will empower customers to navigate our tech-driven services with confidence.Our team is dedicated to delivering a heartfelt service to our customers...
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Welcoming Customer Service Ambassador
4 days ago
Newcastle upon Tyne, Newcastle upon Tyne, United Kingdom LeoVegas UK Limited Full timeKey Responsibilities:As a Customer Experience Advisor, your primary focus will be on providing excellent customer service via email.You will be responsible for addressing customer queries, resolving issues, and escalating complex problems when necessary.Additionally, you will contribute to maintaining a positive and welcoming tone in all customer...
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Car Dealership Service Advisor
3 weeks ago
Newcastle upon Tyne, Newcastle upon Tyne, United Kingdom Auto Skills UK Full timeService Advisor Role at Auto Skills UKAuto Skills UK is seeking a Service Advisor to join our team in Newcastle. As a Service Advisor, you will be responsible for arranging Service Department bookings, upselling works to be completed, and promoting special offers and Service Plans.Responsibilities of a Service AdvisorArrange Service Department bookingsUpsell...
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Customer Service Representative
1 month ago
Newcastle upon Tyne, Newcastle upon Tyne, United Kingdom One Utility Bill Full timeWe are seeking a motivated and driven Customer Support Advisor to join our warm and friendly Customer Support team. As a key member of our team, you will be responsible for providing exceptional customer service and resolving customer complaints in a timely and professional manner.Key Responsibilities:Handle customer inquiries and complaints via phone,...
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Sales and Service Advisor
1 month ago
Newcastle upon Tyne, Newcastle upon Tyne, United Kingdom beBee Professionals Full time £20,000 - £25,000We are seeking a Sales and Service Advisor to join our retail team in Newcastle upon Tyne, United Kingdom.Key Responsibilities:Greet and assist customers with product selection.Provide product knowledge and advice to customers.Operate the cash register and handle transactions.Maintain the store's visual presentation and stock levels.Assist with stock...
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Customer Service Ambassador
6 days ago
Newcastle upon Tyne, Newcastle upon Tyne, United Kingdom LeoVegas UK Limited Full time**About the Role**We are seeking an enthusiastic individual to become the welcoming face and voice of LeoVegas UK Limited, providing exceptional service to our valued customers.As a Customer Experience Advisor, you'll be at the heart of the action, engaging with customers via various channels. Your dedication and passion for delivering top-notch support will...
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Customer Service Advisor
3 weeks ago
Newcastle upon Tyne, Newcastle upon Tyne, United Kingdom Russell Tobin Full timeJob DescriptionKey Responsibilities:Respond to customer inquiries in a professional and timely manner.Resolve customer complaints and issues using relevant tools and systems.Manage customer interactions from start to finish, providing regular updates and status information.Escalate complex issues to the escalation team in a timely manner.Proactively seek...