Customer Experience Expert

24 hours ago


Newcastle upon Tyne, Newcastle upon Tyne, United Kingdom Arnold Clark. Careers Full time

At Arnold Clark, we're seeking a Customer Service Executive to deliver exceptional customer experiences at our Seat branch in Newcastle. This role involves working closely with customers to understand their needs and provide personalized support throughout the sales journey.

About the Role

In this position, you'll be known as a Product Genius, responsible for being an in-branch expert on our products. You'll develop your communication skills to help customers make informed purchasing decisions. As part of our cohesive team, you'll receive full support from management to achieve success.

Key Responsibilities
  • Provide exceptional customer service to ensure a positive buying experience
  • Develop strong product knowledge to offer tailored advice to customers
  • Work collaboratively with colleagues to achieve sales targets

We offer a competitive salary of approximately £25,000 per annum, depending on location and experience. In addition, you'll enjoy benefits such as 33 days' holiday allowance, generous retail discounts, private healthcare, and more.



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