CCTV Monitoring Officer
4 weeks ago
Job Summary
We are seeking a skilled CCTV Monitoring Officer to join our Community Safety Unit. As a key member of our team, you will be responsible for providing a safe environment for residents and visitors to North Lanarkshire.
Key Responsibilities
- Provide advice and assistance to the public on anti-social behaviour and out of hours homeless services.
- Operate a CCTV monitoring service to ensure public safety.
- Use a range of communication methods to provide a professional customer service.
- Input data to relevant systems, assist in the collation of information, and produce reports.
- Work in a secure, controlled environment and undertake radio and telephone communications as required.
Requirements
- Excellent customer service and communication skills.
- Ability to work as part of a team and provide assistance to retailers, partnership agencies, and stakeholders.
- Knowledge of North Lanarkshire geographical area and CCTV systems is desirable but full training will be provided.
- Flexible approach to dealing with circumstances of a sensitive nature.
- Good interpersonal skills and knowledge of anti-social behaviour and homeless services.
- Ability to demonstrate a good working knowledge of IT systems, including Microsoft Office.
What We Offer
- 27 days annual leave and 6 public holidays.
- A wide range of benefits available to you.
- A full package of learning and development through our learning academy LearnNL.
- Happy to Talk Flexible Working and Smarter Working Policy.
- Disability Confident Leader and Armed Forces Community Covenant.
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