Homeless Accommodation Officer
2 weeks ago
Job Summary:
We are seeking a skilled and experienced Homeless Accommodation Officer to join our team at North Lanarkshire Council. As a key member of our Enterprise and Communities service, you will play a vital role in guiding our regeneration programme towards sustainable development.
Key Responsibilities:
- Supervise a team of Estate Officers and maintain staff rotas to ensure continuity of our excellent service to tenants and residents.
- Respond to emergency situations as required, including out-of-hours situations.
- Assist with service provision in relation to estate services, temporary homeless accommodation, and tower and concierge services.
- Work closely with community groups and have knowledge of CCTV systems.
Requirements:
- SVQ3, HNC, or equivalent qualification in a relevant discipline.
- Extended period of work experience in a housing or security environment.
- Desirable: experience of working with community groups, knowledge of CCTV systems, and training in customer care and health and safety.
Working Pattern:
4 on, 4 off - day/night shift pattern, with day shift from 7am to 7pm and night shift from 7pm to 7am.
Benefits:
- 27 days annual leave and 6 public holidays.
- A wide range of benefits available, including a full package of learning and development through our learning academy LearnNL.
Disability Confident Leader:
We are a Disability Confident Leader and offer a guaranteed interview to applicants who consider themselves to be disabled, as long as they meet the essential criteria of the person specification/job description.
Armed Forces Community Covenant:
We have also adopted the Armed Forces Community Covenant to show our support for service personnel, veterans, and their families.
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