IM&T Service Desk Support Specialist
4 weeks ago
Job Summary
The University Hospitals Plymouth NHS Trust seeks a skilled IM&T Service Desk Support Specialist to provide first-rate IT support to its users. As a key member of the D&I Department, this role is instrumental in ensuring seamless IT services to the Trust.
Key Responsibilities:
- Log and/or resolve IT-related incidents received via telephone, self-service, or email in a timely and efficient manner.
- Record essential information regarding faults on the call management system, ServiceNow.
- Forward logged calls to the relevant technical team for resolution when necessary.
- Develop technical, administration, and customer service skills under supervision.
About the Role
This position is ideal for individuals who possess excellent communication skills, attention to detail, and a positive attitude. The successful candidate will be willing to undertake further training and development to enhance their skills and contribute to the team's success.
Person Specification
Essential Qualifications and Abilities:
- Five GCSEs of 4-9 (A*-C) or other relevant qualifications or equivalent demonstrable experience.
- Good communication skills, written or verbal.
- Attention to detail.
Working at University Hospitals Plymouth NHS Trust
As a people-focused organization, we value every member of staff and strive to create a supportive and inclusive work environment. Patients are at the heart of everything we do, and we invite individuals who share our commitment to delivering exceptional patient care to join our team.
-
IT Support Specialist
3 weeks ago
Plymouth, Plymouth, United Kingdom University Hospitals Plymouth NHS Trust Full timeJob SummaryThe IM&T Service Desk at University Hospitals Plymouth NHS Trust provides critical IT support to staff, ensuring seamless operations and minimizing disruptions. As a Service Desk Support Specialist, you will be the first point of contact for users, handling IT requests and resolving technical issues efficiently and effectively.Key...
-
IT Support Specialist
2 weeks ago
Plymouth, Plymouth, United Kingdom Acronyms Ltd Full timeAt Acronyms Ltd, we're seeking a highly skilled and dedicated IT Support Specialist to join our team in Plymouth. As a key member of our support team, you'll be responsible for providing exceptional customer service and technical expertise to our clients.We're looking for an individual with a passion for technology and excellent communication skills. If you...
-
Information Management Specialist
4 weeks ago
Plymouth, Plymouth, United Kingdom Mace Full timeAt Mace, we believe in creating places that are responsible, bringing transformative impact to our people, communities and societies across the globe. We harness our unique combination of leading-edge practical expertise and project delivery consultancy to unlock the potential in every project.Our values shape the way we consult and define the people we want...
-
Front Desk Support Staff
7 days ago
Plymouth, Plymouth, United Kingdom NHS Professionals Full timeJob OverviewThe post holder will provide comprehensive support services in the reception areas, ensuring an efficient service and maintaining a high-quality environment. The role involves greeting visitors/patients, receiving post, processing files, and communicating with stakeholders.ResponsibilitiesTo greet all visitors/patients who enter the department...
-
Administrative Support Specialist
1 week ago
Plymouth, Plymouth, United Kingdom Pertemps Bond Full timeWe are seeking a highly skilled and enthusiastic Administrative Support Specialist to join our dynamic Customer Experience Team at Pertemps Bond.Based in Estover, this role offers a unique opportunity for someone to grow and develop in a fast-paced environment, working Monday to Friday from 9:00am to 5:00pm, earning an estimated salary of £11.50 per...
-
Support Services Specialist
1 month ago
Plymouth, Plymouth, United Kingdom beBee Professionals Full time £20,000 - £25,000We are looking for a Support Services Specialist to join our team at beBee Professionals.Job Summary:The ideal candidate will provide support to individuals with disabilities in their daily activities and personal development.Key Responsibilities:Support individuals with disabilities in daily living activities.Implement care plans and monitor...
-
Front Desk Coordinator
1 day ago
Plymouth, Plymouth, United Kingdom University Hospitals Plymouth NHS Trust Full timeAbout Our TeamWe are a dynamic and supportive team at University Hospitals Plymouth NHS Trust, committed to delivering high-quality patient care. As a Front Desk Coordinator, you will be working closely with consultants, junior medical staff, allied health professionals, nurses, medical secretaries, central records library and out-patient staff to ensure the...
-
Victim Support Caseworker Role
2 weeks ago
Plymouth, Plymouth, United Kingdom Victim Support Full timeAbout Victim SupportWe are a national charity providing specialist services to people affected by crime across England and Wales.Our vision is to create a world where there are fewer victims but who have stronger rights, better support, and a real influence in the Criminal Justice System.Job Title: Anti-Social Behaviour CaseworkerAs an Anti-Social Behaviour...
-
Geotechnical Consultant Specialist
4 weeks ago
Plymouth, Plymouth, United Kingdom Hydrock Full timeWe are seeking an experienced Geotechnical Consultant Specialist to join our team in Plymouth. The ideal candidate will have a strong understanding of geotechnical engineering principles and a proven track record of delivering high-quality projects. As a Geotechnical Consultant Specialist, you will be responsible for managing geotechnical assignments,...
-
Plymouth, Plymouth, United Kingdom Wales Medicines Strategy Group Full timeWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service and Parking Support Specialist at the Wales Medicines Strategy Group.About the RoleAs a Customer Service and Parking Support Specialist, you will be responsible for providing exceptional customer assistance regarding parking, answering intercom calls,...
-
Technical Support Specialist
4 weeks ago
Plymouth, Plymouth, United Kingdom Verelogic IT Recruitment Full timeJob Title: Distributed Field Support EngineerLocation: South West AreaSalary: D.O.EInterview Process: 2-stage processKey Responsibilities:To repair, diagnose, and replace PC's, laptops, printers, servers, and retail equipment, as well as associated peripherals.Perform desk-side support for clients as requested.Complete part movements, including RMA...
-
Facilities Management Assistant
2 weeks ago
Plymouth, Plymouth, United Kingdom Vital Human Resources Full timeVital Human Resources is seeking a skilled Facilities Administrator to join its service and maintenance administration team in Plymouth.Main Responsibilities:To effectively manage reactive and planned maintenance works, from initial job creation through to invoicing, within agreed timelines.Accurate data inputting on the IMS database and other reports as...
-
Healthcare Support Specialist
2 days ago
Plymouth, Plymouth, United Kingdom Next Generation Care Agency Full timeWe are seeking a skilled and compassionate Healthcare Support Specialist to join our team at the Next Generation Care Agency. This is a fantastic opportunity for an individual who is passionate about delivering exceptional care and support to vulnerable adults.About the RoleIn this role, you will work closely with social care providers to deliver...
-
Customer Service Specialist
4 weeks ago
Plymouth, Plymouth, United Kingdom BT Group Full timeAbout this roleWe are seeking a skilled Customer Service Specialist to join our team in Plymouth. As a Customer Service Specialist, you will be responsible for providing exceptional service to our customers by resolving their technical queries and issues.Why this role mattersYou will have the opportunity to work with a variety of broadband-related...
-
Operational Support Specialist
3 weeks ago
Plymouth, Plymouth, United Kingdom Practice Plus Group Full timeAbout the RoleWe are seeking a skilled Operational Support Specialist to join our dynamic team at the Devon Out of Hours service on a part-time, 3-week rolling rota basis. This position offers a variety of set shifts across 3 weeks and is an average of hours a week.The Devon OOH service provides advice, information, and treatment for NHS patients who become...
-
Community Support Specialist
7 days ago
Plymouth, Plymouth, United Kingdom Lifeway's Group Full timeAt Lifeway's Group, we're committed to providing top-notch support services to people in our community. As a Community Support Specialist, you'll play a vital role in ensuring that individuals receive the care and assistance they need.This is an excellent opportunity for those who value work-life balance. With shifts ranging from 8am-3pm to 3pm–11pm and...
-
Support Specialist
1 month ago
Plymouth, Plymouth, United Kingdom Pathfinder Services, Inc Full timeJob Summary: We are seeking a dedicated Support Specialist to join our team at Pathfinder Services, Inc. As a Support Specialist, you will play a vital role in supporting individuals with intellectual or developmental disabilities to live self-directed lives and actively contribute to their communities.Key Responsibilities:Teach daily living, communication,...
-
Recycling Support Specialist
1 week ago
Plymouth, Plymouth, United Kingdom CRA GROUP RECRUITMENT AND PAYROLL LTD Full timeJob DescriptionWe are seeking a Recycling Support Specialist to join our team at CRA GROUP RECRUITMENT AND PAYROLL LTD. As a Recycling Support Specialist, you will assist with the daily operations of the recycling center, ensuring that all tasks are completed efficiently and effectively.Key Responsibilities:• Assist with the sorting and processing of...
-
Trauma Services Specialist
1 week ago
Plymouth, Plymouth, United Kingdom Fear Less Full timeJob Summary:FearLess is seeking a highly skilled and compassionate Trauma Services Specialist to join our team. As a key member of our organization, you will play a vital role in delivering responsive, victim-focused, and trauma-informed support to individuals affected by domestic abuse and sexual violence.About the Role:The Interpersonal Trauma Service aims...
-
Transportation Specialist
3 weeks ago
Plymouth, Plymouth, United Kingdom Backline Logistic Support Services Limited Full timeRole Overview:We are seeking a skilled and experienced Transportation Specialist to join our team at Backline Logistic Support Services Limited.About the Job:This is a full-time opportunity for a Cover HGV Driver to work with our clients on a guaranteed weekly wage/hours basis.Main Responsibilities:Drive rigids and/or artics on distribution and trunking...