Victim Support Caseworker Role

4 weeks ago


Plymouth, Plymouth, United Kingdom Victim Support Full time

About Victim Support

We are a national charity providing specialist services to people affected by crime across England and Wales.

Our vision is to create a world where there are fewer victims but who have stronger rights, better support, and a real influence in the Criminal Justice System.

Job Title: Anti-Social Behaviour Caseworker

As an Anti-Social Behaviour Caseworker with Victim Support, you will play a vital role in supporting individuals affected by ongoing and persistent anti-social behaviour (ASB).

Your main responsibilities will include developing, delivering, and monitoring safety and support plans for those affected by ASB. You will also facilitate access to additional services, provide resources, interventions, and information to service users, and maintain accurate and confidential records using our bespoke case management system.

Requirements

  • An understanding of the impact of ASB and crimes such as domestic abuse, sexual violence, and hate crime on victims.
  • Effective verbal and written communication skills.
  • Experience of successfully delivering services and working directly within a statutory, voluntary, or multi-agency setting.
  • Able to balance competing needs and priorities.
  • Able to work independently and as part of a team.
  • Experience of building effective working relationships across internal and external stakeholders.
  • Personal resilience to manage exposure to highly emotional or sensitive demands of the role.
  • Able to manage a caseload including complex case management.
  • Able to use generic IT applications competently.
  • A driving license and access to a vehicle, as regular travel is required.

Salary and Benefits

We offer a competitive salary, estimated at around £25,000 - £30,000 per annum, depending on experience. In addition to your salary, you will receive a range of benefits, including flexible working options, 28 days annual leave plus Bank Holidays, rising to 33 days plus Bank Holidays, an extra day off for your birthday, pension with 5% employer contribution, sick pay allowances, maternity and paternity payments, high street retail holiday entertainment leisure discounts, access to our financial wellbeing hub and salary-deducted finance, employee assistance programme and wellbeing support, and ongoing training and support with opportunities for career development and progression.



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