Customer Service Specialist

2 weeks ago


Plymouth, Plymouth, United Kingdom BT Group Full time

About this role

We are seeking a skilled Customer Service Specialist to join our team in Plymouth. As a Customer Service Specialist, you will be responsible for providing exceptional service to our customers by resolving their technical queries and issues.

Why this role matters

You will have the opportunity to work with a variety of broadband-related technologies and help customers troubleshoot and resolve their issues. Your natural helpfulness, calm demeanor, and ability to build relationships will make you an excellent fit for this role.

What's in it for you?

  • A competitive starting salary of £23,504 rising to £24,064 after 8 months
  • Huge discounts on EE & BT products, including your Mobile and Broadband
  • Support in carving your own career path and developing your skills
  • Season Ticket Travel Loan to help with travel expenses
  • Volunteering days to give back to your local community
  • Optional Private Healthcare and Dental to protect you and your family

At BT Group, we value our employees and offer a range of benefits and support to help you succeed in your role.



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