Customer Service and Parking Support Specialist

2 days ago


Plymouth, Plymouth, United Kingdom Wales Medicines Strategy Group Full time

We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service and Parking Support Specialist at the Wales Medicines Strategy Group.

About the Role

As a Customer Service and Parking Support Specialist, you will be responsible for providing exceptional customer assistance regarding parking, answering intercom calls, validating discounted parking, issuing parking permits, and monitoring car park queuing.

You will deliver excellent customer care, support a high-performing service team, and be an effective member of the Directorate. You will participate in team communications, work with all Trust staff, and maintain personal and professional development.

About the Salary

The estimated annual salary for this position is between £25,000 and £35,000 depending on qualifications and experience.

Key Responsibilities
  • Provide customer assistance regarding parking
  • Answer intercom calls
  • Validate discounted parking
  • Issue parking permits
  • Monitor car park queuing
Requirements
  • Excellent communication and interpersonal skills
  • Ability to work effectively in a team environment
  • Strong problem-solving and analytical skills
  • High level of integrity and discretion


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