Customer Experience Expert

18 hours ago


Edinburgh, Edinburgh, United Kingdom Costa Coffee Full time

Join the vibrant world of Costa Coffee as a Barista in our busy Fort Kinnaird Retail Park store in Edinburgh EH15, UK.

About the Position

Take your passion for coffee and people to the next level by delivering exceptional customer experiences and crafting delicious drinks with precision and passion. If you're dedicated to providing outstanding service, this could be the perfect opportunity for you.

We offer a competitive hourly rate of £12.00-13.00 (dependent on store location), making us one of the most attractive employers in the industry. Plus, enjoy perks like:

  • Access to the Coca-Cola share scheme with matched contributions
  • 50% discount on all food and drinks in Costa-owned stores
  • A smart pension with matched contributions up to 10%
  • The Costa Financial Support Fund for unexpected financial pressure

We pride ourselves on being an inclusive workplace where you can bring your authentic self to work. Our values - Disciplined to Deliver, Passion for Progress, Win with Warmth, Courage to Challenge, and Trusted Team Players - guide everything we do.

As a skilled Barista, you will:

  • Deliver exceptional customer experiences, ensuring every customer leaves with a smile
  • Mastery our menu, from classic coffee drinks to seasonal specialties
  • Pour passion into every drink, combining quality ingredients with creative flair
  • Contribute to a clean, welcoming, and safe store environment
  • Collaborate with colleagues to achieve store goals and create a positive team culture


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