Hospitality Experience Expert
17 hours ago
We're seeking a skilled Hospitality Experience Expert to join our team at Sonder. As a Front Desk Agent, you'll be responsible for creating memorable guest experiences, managing front desk operations, and providing excellent customer service.
Responsibilities
- Act as the primary point of contact for guests, addressing their needs and resolving any issues that may arise.
- Operate efficiently in a fast-paced environment, handling multiple tasks simultaneously while maintaining a high level of professionalism.
- Maintain accurate records and reports, ensuring compliance with company policies and procedures.
- Develop and maintain positive relationships with colleagues, stakeholders, and guests, promoting a culture of excellence and teamwork.
- Support the development and implementation of initiatives aimed at improving guest satisfaction and loyalty.
Requirements
- 2+ years of experience in a similar role or a related field.
- Excellent communication and interpersonal skills, with the ability to work effectively with diverse groups.
- High school diploma or equivalent required; degree preferred.
- Able to work a flexible schedule, including evenings, weekends, and holidays.
- Basic knowledge of MS Office and Google Suite.
- Ability to lift up to 25 pounds and stand for extended periods.
What We Offer
- $62,000 - $72,000 annual salary (dependent on location and experience)
- Comprehensive health insurance (medical, dental, and vision)
- 401(k) retirement savings plan with company match
- Generous paid time off and holidays
- Opportunities for career growth and professional development
- A dynamic and inclusive work environment
-
Hospitality Service Expert
3 weeks ago
Edinburgh, Edinburgh, United Kingdom HRC Recruitment Full timeWe are seeking a skilled Hospitality Service Expert to join our team at HRC Recruitment. This role offers an excellent opportunity to work in a dynamic and fast-paced environment, providing exceptional service to our guests.In this position, you will be responsible for greeting and interacting with customers, preparing and serving beverages, maintaining...
-
Hospitality Cleaner
2 weeks ago
Edinburgh, Edinburgh, United Kingdom Frasers Hospitality Full timeBe Part of Something Amazing at Frasers Hospitality">We're a global hospitality leader with a passion for delivering exceptional customer experiences. Our team members are dedicated to providing gold standard hospitality, and we're looking for like-minded individuals to join us.">As a Public Area Cleaner at Fraser Suites Edinburgh, you'll play a vital role...
-
Hospitality Expert
19 hours ago
Edinburgh, Edinburgh, United Kingdom Malmaison Full timeAt Malmaison, we're seeking a skilled Hospitality Expert to join our team in Edinburgh Leith.Job SummaryThis is a full-time role that requires you to be the face of our restaurant. You will help control the flow, communicate with the kitchen and management team to ensure a smooth dining experience for our guests.We are open 7 days a week and require staff to...
-
Hospitality Financial Assistant
13 hours ago
Edinburgh, Edinburgh, United Kingdom Klarent Hospitality Full timeAbout Us">Klarent Hospitality is a dynamic and fast-growing hospitality group that offers exciting career opportunities for professionals who are passionate about delivering exceptional service and experiences.">In this role, you will be responsible for managing daily banking and financial operations, ensuring accuracy and efficiency in all financial...
-
Hospitality and Culinary Services Coordinator
4 weeks ago
Edinburgh, Edinburgh, United Kingdom Cycas Hospitality Full timeOverviewCycas Hospitality is a dynamic hotel management company that prioritizes delivering exceptional hospitality experiences to its guests. With a strong focus on innovation and customer satisfaction, we strive to create a unique environment where our team members can grow and thrive.
-
Hospitality Operations Manager
3 weeks ago
Edinburgh, Edinburgh, United Kingdom Klarent Hospitality Limited Full timeWe are seeking an experienced and skilled Hospitality Operations Manager to join our team at Klarent Hospitality Limited. The successful candidate will be responsible for delivering exceptional guest experiences, managing day-to-day operations, and ensuring seamless execution of our hospitality services.
-
Hospitality Specialist
16 hours ago
Edinburgh, Edinburgh, United Kingdom Frasers Hospitality Full timeAbout the RoleThe successful candidate will have excellent communication skills, be passionate about providing outstanding customer experiences, and possess a strong understanding of food and beverage principles. As a Hospitality Specialist - Food Service, you will work collaboratively with our team to ensure seamless delivery of our menu offerings and...
-
Hospitality Cleaning Specialist
1 week ago
Edinburgh, Edinburgh, United Kingdom Frasers Hospitality Full timeIn this dynamic role, you will have the opportunity to join Frasers Hospitality as an Evening Public Area Attendant, working flexible hours to oversee the upkeep of our properties. Your key responsibilities will include:Key Responsibilities:Maintaining the cleanliness and organization of back-of-house offices to ensure a smooth transition for the next...
-
Hospitality Operations Manager
15 hours ago
Edinburgh, Edinburgh, United Kingdom Reed Hospitality & Leisure Full timeJob Title: Hospitality Operations ManagerSalary: £23,000 per annumWe are seeking a dedicated and enthusiastic leader to oversee the evening operations of our bar, kitchen, and club. As a key member of our hospitality team, you will ensure exceptional service and a memorable experience for our guests.Key Responsibilities:Supervise and support staff during...
-
Hospitality Expert
4 weeks ago
Edinburgh, Edinburgh, United Kingdom The Caledonian Edinburgh Full timeAbout UsThe Caledonian Edinburgh is a leading hospitality group operating in the UK and Ireland, with a commitment to delivering exceptional customer experiences.Job OverviewWe are seeking an experienced Room Attendant to join our team at The Caledonian Edinburgh. As a key member of our hospitality team, you will be responsible for ensuring that every guest...
-
Hospitality Operations Manager
2 weeks ago
Edinburgh, Edinburgh, United Kingdom Reed Hospitality & Leisure Full timeAbout UsReed Hospitality & Leisure is a dynamic and fast-paced company that offers exciting career opportunities for ambitious individuals. We are currently seeking a highly skilled Duty Manager to join our team in Edinburgh.Your RoleAs a Duty Manager, you will be responsible for overseeing the evening operations of our bar, kitchen, and club during your...
-
Hospitality Service Ambassador
4 weeks ago
Edinburgh, Edinburgh, United Kingdom Valor Hospitality Europe Full timeSalary: £11.44 per hourWe are seeking a dedicated and enthusiastic individual to join our hospitality team as a Food & Beverage Assistant.The role is based in Edinburgh, where you will be at the heart of our guest experience, delivering exceptional service and ensuring our guests have a memorable dining experience.You will be assisting in the preparation...
-
Frasers Hospitality Breakfast Assistant Role
3 weeks ago
Edinburgh, Edinburgh, United Kingdom Frasers Hospitality Full timeBreakfast Team Member OpportunityWe are seeking a skilled Breakfast Team Member to join our team at Frasers Hospitality. The ideal candidate will have experience in food service and be passionate about delivering exceptional customer experiences.The successful candidate will work as part of a dedicated team to deliver high-quality breakfast services to our...
-
Hospitality Expert with Dining Duties
3 days ago
Edinburgh, Edinburgh, United Kingdom Residence Inn by Marriott Edinburgh Full timeWelcome to Residence Inn by Marriott Edinburgh, where we pride ourselves on delivering exceptional guest experiences. As a Hospitality Expert with dining duties, you will be responsible for managing front desk operations, providing personalized service to our guests, and assisting with food and beverage duties.We are committed to creating a warm and...
-
Customer Experience Coordinator
13 hours ago
Edinburgh, Edinburgh, United Kingdom Klarent Hospitality Limited Full timeAbout the RoleKlarent Hospitality Limited is seeking a highly skilled and dedicated individual to fill the role of Assistant Hotel Management Role at our esteemed establishment.This is an exceptional opportunity for someone passionate about delivering outstanding customer experiences and committed to growing and developing their skills within our hospitality...
-
High-Performance Guest Experience Coordinator
4 weeks ago
Edinburgh, Edinburgh, United Kingdom Klarent Hospitality Limited Full timeJob OverviewKlarent Hospitality Limited is a leading hospitality group operating branded hotels across the UK and Ireland. We are seeking a highly skilled Guest Experience Coordinator to join our team.About the RoleThis is an exciting opportunity to work in a dynamic environment where you will be responsible for delivering exceptional guest experiences. You...
-
Hospitality Experience Specialist
4 weeks ago
Edinburgh, Edinburgh, United Kingdom The Caledonian Edinburgh Full timeThe Hospitality Experience Specialist will play a vital role in enhancing the overall guest experience at The Caledonian Edinburgh. As a key member of our front of house team, you will be responsible for delivering exceptional service, ensuring that every guest feels valued and cared for.The successful candidate will have excellent communication skills, a...
-
Hospitality Services Coordinator
12 hours ago
Edinburgh, Edinburgh, United Kingdom Valor Hospitality Partners, LLC Full timeCompany Overview\We are a dynamic hospitality company that prides itself on providing exceptional experiences for our guests.\As a Corporate Weekend Receptionist, you will be the face of our hotel, greeting guests in various settings and making a positive first impression.\Salary and Benefits\Our competitive salary is £25,251.2 per annum / £12.14 per hour,...
-
Hospitality Services Assistant
18 hours ago
Edinburgh, Edinburgh, United Kingdom Klarent Hospitality Limited Full timeApprenticeship OpportunityWe are looking for a talented individual to join our hotel team as a Room Attendant. As a Room Attendant, you will play a vital role in delivering exceptional customer experiences and contributing to the hotel's success.About the Role:You will be responsible for dealing with guest complaints in a professional and efficient...
-
Welcome Experience Specialist
16 hours ago
Edinburgh, Edinburgh, United Kingdom Valor Hospitality Partners, LLC Full timeWelcome to Our Team\We are a vibrant and dynamic hospitality company dedicated to delivering exceptional experiences for our guests.\We are currently seeking a highly motivated and customer-focused Corporate Weekend Receptionist to join our team and contribute to our success.\Package Deal\The successful candidate will receive a competitive salary of...