Hospitality Services Assistant
5 days ago
We are looking for a talented individual to join our hotel team as a Room Attendant. As a Room Attendant, you will play a vital role in delivering exceptional customer experiences and contributing to the hotel's success.
About the Role:- You will be responsible for dealing with guest complaints in a professional and efficient manner.
- You will work closely with the hotel team to ensure high standards of cleanliness and organization are maintained throughout the hotel.
- This role offers opportunities for professional growth and development, including training and development programs.
- Positive attitude and ability to work well under pressure are essential.
- Excellent communication and interpersonal skills are required.
- You must be able to work varied shifts, including mornings, afternoons, evenings, and weekends.
- You should demonstrate behaviours that enhance the company values.
- Our estimated salary for this role is £28,000 - £32,000 per year.
- You will receive cash incentives up to £1,000 when referring a friend to join our team.
- Long service recognition includes cash bonuses and free overnight hotel stays after two years of service.
- You will enjoy meals provided while on shift.
- Sales incentives and initiative rewards are available.
- Discounted use of leisure facilities is included.
- You will benefit from stays in our hotels at discounted prices.
- Opportunities for personal development within the Hotel Group Brand Portfolio are available.
- Fully funded apprenticeships are included.
- You will be entitled to annual Holidays entitlements inclusive of Bank Holidays.
- Opportunity to buy additional holiday entitlements is available.
- Pension enrolment is included.
We operate branded hotels in key locations across the UK and Ireland, offering a range of career opportunities for individuals who share our passion for hospitality.
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