Customer Resolution Expert

21 hours ago


Edinburgh, Edinburgh, United Kingdom Orbit Services 2000 Ltd Full time

About the Role

As a Customer Resolution Expert, you will play a critical role in helping our customers achieve financial wellbeing. You will be responsible for visiting customers at their home address to discuss options for resolving their debt and providing education on the potential consequences of non-payment.

You will need to have excellent communication skills and be able to build rapport with customers quickly. You will also need to be able to work independently, managing your own time and prioritizing tasks effectively.

We offer a competitive salary of £27,417 plus a monthly bonus of up to £6000 per annum, as well as a car allowance of £350 per month and fuel card provided for business miles.



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