Customer Experience Ambassador

6 days ago


Edinburgh, Edinburgh, United Kingdom Glendola Leisure Full time
About Us

Glendola Leisure operates a portfolio of bars, pubs and restaurants across the UK in London, Glasgow, Belfast & Edinburgh.

The Role

We are currently recruiting for an ambitious Floor Staff to join our team at The Angels Share hotel in Edinburgh. This is a challenging role that requires a passion for hospitality and service, a bright and bubbly personality, and the ability to work well as part of a team. We are looking for someone who enjoys a fast-paced environment, problem-solving, and multitasking customer requests, planning, and organizing. If you thrive in a supportive team environment with plenty of development opportunities, then this could be the perfect role for you.

What We Offer
  • A competitive salary of £22,500 per annum (£13.75 per hour), plus a monthly variable share of the venue service charge, paid through a Tronc scheme in line with the Tipping Act 2023.
  • Flexible shift patterns to fit around your other commitments.
  • A private medical cover on completion of one year's service.
  • Access to professional mental health resources and an employee assistance programme on completion of one year's service.
  • 28 days' paid holiday per annum, inclusive of bank holidays.
  • 25% discount at all Glendola Leisure venues.
  • Annual staff events.
Why Choose Us?

We are a leading family-owned private hospitality company with a passion for delivering exceptional customer experiences. Our team members are experts in their products, provide outstanding service, and strive to improve every day. If you have a 'can-do' attitude, a willingness to learn, and a desire to be part of a successful team, then we would love to hear from you.



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