Operations Associate

3 days ago


Edinburgh, Edinburgh, United Kingdom Canada Goose Full time
Job Summary
The ideal candidate will embody the spirit of Canadian Warmth, delivering exceptional customer experiences that drive sales growth and brand loyalty. Estimated salary for this role is $45,000 per year.

About Canada Goose
  • We're a luxury performance lifestyle brand built on Canadian roots and heritage.
  • Award-winning products have made us a leader in the outdoor industry.

This role offers opportunities for career growth through internal and external programs, with inspiring leaders who will lift you up and help you grow. As an equal opportunity employer, we strive to create an inclusive culture and equitable workplace.

Key Responsibilities:
  • Achieve or exceed personal sales targets while providing world-class customer service.
  • Participate in store meetings, events, and product knowledge sessions to stay up-to-date on our latest offerings.
  • Contribute to a positive store environment through effective communication and teamwork.
  • Support driving our Net Promoter Score (NPS) and other selling and service metrics.
  • Maintain the sales floor and stock room inventory, ensuring the floor is replenished accordingly.
  • Actively seek feedback to improve performance and cultivate personal growth.
  • Foster a deep understanding of store operations and driving sales performance.


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