Cloud Customer Success Strategist

6 hours ago


London, Greater London, United Kingdom SalesForce Full time

About the Role

We are seeking an experienced Salesforce Data Cloud Technical Consultant to join our team. As a technical consultant, you will be responsible for providing expert-level guidance and support to our customers on the implementation and use of our Salesforce Data Cloud platform.

You will work closely with our sales team to understand customer needs and develop tailored solutions that meet their business objectives. You will also collaborate with our product teams to stay up-to-date on the latest features and functionality of our platform.

As a Cloud Customer Success Strategist, you will be responsible for identifying opportunities to leverage cloud-based solutions to drive business value for our customers. This may involve working with our sales team to identify key performance indicators (KPIs) and developing strategies to improve them.

You will also work closely with our customer success team to ensure that our customers are getting the most out of our platform.

Responsibilities:

  • Provide expert-level guidance and support to customers on the implementation and use of our Salesforce Data Cloud platform
  • Develop tailored solutions that meet customer business objectives
  • Collaborate with product teams to stay up-to-date on the latest features and functionality of our platform
  • Identify opportunities to leverage cloud-based solutions to drive business value for customers

Requirements:

  • 5+ years of experience in a technical consulting or sales role
  • Proven track record of delivering complex technical projects on time and within budget
  • Strong understanding of data analytics and its applications in business
  • Excellent communication and interpersonal skills

Estimated Salary: $140,000 - $200,000 per year



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