Customer Experience Director

Job DescriptionWe are seeking a Customer Experience Director to join our team in Leeds.This role will be responsible for driving commercial success across assigned customer accounts by increasing revenue through retention, cross-selling, and product adoption.The ideal candidate will be a strong leader with a passion for customer success, a commercial...

Evri is a dynamic company that values its people, planet, and communities. As a Final Mile Customer Experience Director, you will play a critical role in shaping our future and delivering a fantastic parcel experience to our customers.This senior-level position comes with a competitive salary of £60,000 - £70,000 per annum, depending on experience. The...

About the RoleThe Luxury Customer Service Director is responsible for driving performance on key customer service indicators, including quality, productivity, customer satisfaction, SLAs, and Revenue. This role involves overseeing the day-to-day operations of the centre, ensuring seamless relationships with internal teams and optimised customer journeys.Key...

Job DescriptionWe are seeking a Senior Customer Journey Manager to lead and inspire our team to deliver an exceptional service. As part of Saint-Gobain Glassolutions, you will leverage performance metrics to identify opportunities for improvement and implement impactful solutions.Key Responsibilities:Implement customer experience strategies aligned with...

Job SummaryWe are seeking an experienced Counter Manager to lead our retail team at Benefit Cosmetics UK.The successful candidate will be responsible for managing a team of beauty advisors, driving sales growth, and maintaining high standards of customer service.Key Responsibilities:Lead a team of beauty advisors to achieve sales targets and deliver...

Job Title: Customer Service DirectorAt our successful retail business, we are looking for an experienced Customer Service Director to lead our store in Leeds. As a key member of the team, you will be responsible for delivering exceptional customer service, driving sales growth, and leading a large team of associates to success. With a focus on teamwork and...

Job SummaryWe are looking for a Customer Service Director to join our team in St Albans. This key role involves delivering outstanding customer service, resolving issues, and promoting the residence to potential residents.The successful candidate will be an experienced manager with excellent communication skills, able to motivate and lead a team to achieve...

About the RoleWe are seeking a highly experienced Fitness Experience Director to join our team at Love Recruitment. As a key member of our operations department, you will play a crucial role in ensuring exceptional service delivery and ongoing satisfaction for our high-profile clients in the fitness industry.The ideal candidate will have extensive experience...

We are seeking a highly motivated Customer Service Director to join our team at Benefit Cosmetics UK. In this role, you will be responsible for delivering exceptional customer service, managing the retail operations of our airport counter, and driving sales growth.The estimated salary for this role is £30,000-£40,000 per annum, depending on experience. As...

Job OverviewFruition IT Resources Limited, a well-established tech-first business, is embarking on a complete technical transformation.We are seeking an experienced CUSTOMER SUPPORT DIRECTOR to join this journey and lead the overall customer experience on our bespoke software platform.The successful candidate will champion the rebranding efforts in this...

Woodlands Home & Garden Group is seeking a highly skilled Customer Service Director to join our team. In this role, you will oversee sales and customer service channels, ensuring that phone sales, customer service levels, and key performance indicators (KPIs) are met and exceeded.The ideal candidate will have proven experience in managing sales and customer...

Job SummaryWe are seeking a highly motivated and experienced Customer Service Director to join our team at HARRON HOMES LIMITED. This is an exciting opportunity for a professional with a passion for delivering exceptional customer service.About the RoleThis role involves managing the Customer Service Department, including employee management, departmental...

Category Leadership ExpertiseAt Arla Foods Deutschland GmbH, we are seeking an experienced Customer Partnership Director to lead our category leadership efforts and drive business growth.About the JobThe successful candidate will have a proven track record in category management, excellent analytical skills, and the ability to communicate complex ideas...

Trustgreen is a leading Open Space Management Company delivering innovative and sustainable solutions for our clients and communities.Job DescriptionThe Head of Customer Experience will lead the development and implementation of strategies that enhance the overall customer journey. This role requires a deep understanding of customer needs and behaviors,...

Job Title: Customer Experience LiaisonAt Burberry, we are seeking a skilled Customer Experience Liaison to join our team. As a Customer Experience Liaison, you will be responsible for delivering World Class, Luxury Customer Service to our customers.Key Responsibilities:Deliver exceptional customer service through all channels.Build long-term customer...

**About the Opportunity**We are seeking a skilled Customer Experience Specialist to join our team in central Leeds. This is a permanent role with a salary of £24,000-£26,000 per annum.The ideal candidate will have previous customer service experience and excellent communication skills. They will be able to work under pressure in a fast-paced environment...

About This PositionWe're seeking a skilled Customer Experience Coordinator to join our Subway team. As a Customer Experience Coordinator, you'll be responsible for delivering an exceptional customer experience through providing top-notch service and ensuring a welcoming store environment.Key ResponsibilitiesCustomer Service: Provide first-class service to...

Job Description:We are seeking a highly skilled Customer Experience Specialist to join our dynamic team at Search. As a key member of our customer engagement team, you will be responsible for delivering exceptional customer experiences across the entire customer journey.The ideal candidate will have experience in customer relationship marketing, CRM, and...

About the OpportunityElevation Recruitment Group is seeking a seasoned Customer Experience Manager to drive excellence in customer support and streamline operations.As a key member of our team, you will be responsible for empowering geographically dispersed teams to prioritise customer satisfaction, resolve challenges, and maintain accountability for...

Job Title:Customer Experience LeaderAn exciting opportunity has arisen for a Customer Experience Leader to join our dynamic team on a 9-month maternity cover. This role offers flexibility, the chance to work remotely, and a competitive day rate.Key Details:Day Rate: £240 per dayContract Length: 9-month maternity coverLocation: Remote (with occasional travel...