Final Mile Customer Experience Director

2 weeks ago


Leeds, Leeds, United Kingdom Evri Full time

Evri is a dynamic company that values its people, planet, and communities. As a Final Mile Customer Experience Director, you will play a critical role in shaping our future and delivering a fantastic parcel experience to our customers.

This senior-level position comes with a competitive salary of £60,000 - £70,000 per annum, depending on experience. The ideal candidate will possess a deep understanding of customer service principles, excellent leadership skills, and the ability to motivate and engage self-employed couriers to deliver exceptional results.

You will be responsible for ensuring safe Health and Safety practices are in place and addressing any failures in a timely manner. A customer-focused approach, strong communication skills, and the ability to work effectively in a fast-paced environment are essential for success in this role.

If you have a passion for delivering exceptional customer experiences and leading high-performing teams, we encourage you to apply for this challenging and rewarding role.



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