Parcel Delivery Operations Manager

3 weeks ago


Leeds, Leeds, United Kingdom Evri Full time

We are looking for a highly skilled Community Delivery Manager to play a key role in our team. Responsible for ensuring customer satisfaction through final mile performance, the successful candidate will drive continuous improvement and motivate self-employed couriers.

Main Responsibilities:

  • Using key reports and MI to drive service improvement with self-employed and SE+ couriers.
  • Measuring and driving improvement across performance measures including Speed of Service, Standard, Next Day, Next Director, Collections, C2C, Claims / Enquiries and End of Life.
  • Driving an exceptional customer experience through successful courier engagement, communication and retention.
  • Capacity Management, ensuring successful coverage of rounds through interviewing, selecting and onboarding of couriers.
  • Motivating and engaging self-employed couriers to ensure a high standard of customer service.


  • Leeds, Leeds, United Kingdom YODEL Full time

    About the RoleWe are seeking a highly motivated and experienced Freelance Parcel Delivery Specialist to join our team of delivery drivers. As a Self-Employed Delivery Driver, you will be responsible for delivering parcels to customers across the country.Competitive RatesAs one of our trusted delivery partners, you can earn a competitive rate of £18-£20 per...


  • Leeds, Leeds, United Kingdom Evri Full time

    Evri is seeking an exceptional individual to take on the role of Regional Delivery Operations Manager. This exciting opportunity offers a competitive salary of £45,000 - £55,000 per annum, depending on experience.This role plays a vital part in ensuring the seamless delivery of parcels to customers across the region. As a key member of our team, you will...


  • Leeds, Leeds, United Kingdom YODEL Full time

    Unlock Your Earning Potential as an Independent Delivery CourierAre you looking for a flexible and rewarding career opportunity? As an independent delivery courier with Yodel, you can earn up to £20/hour delivering parcels across the country. Our platform offers the freedom to plan your own routes and choose when you work.We have plenty of parcels to...


  • Leeds, Leeds, United Kingdom TRCGroup Full time

    Job Type: OngoingEstimated Salary: £15.07 per hour PAYELocation: Leeds, LS27We are seeking a reliable and experienced Heavy Goods Vehicle (HGV) operator to join our team in Leeds. As an HGV operator, you will be responsible for safely operating a 7.5-tonne delivery vehicle to make scheduled deliveries and collections for customers.The ideal candidate will...


  • Leeds, Leeds, United Kingdom Evri Full time

    We are looking for a Parcel Service Performance Specialist to join our Evri family. This talented individual will be responsible for measuring and driving improvement across various performance metrics, including Speed of Service, Standard, Next Day, Next Director, Collections, C2C, Claims/Enquiries, and End of Life.The successful candidate will be...


  • Leeds, Leeds, United Kingdom DPD Full time

    DPD Driving OpportunitiesAre you looking for a flexible and rewarding career as a delivery driver? DPD has a fantastic opportunity for drivers to join our team in the Leeds area.We offer great earnings potential, with drivers typically earning the equivalent to £18 per hour on average. All you need is a car, and you'll make deliveries in your local area,...

  • Delivery Driver

    1 week ago


    Leeds, Leeds, United Kingdom FedEx Full time

    OverviewFedEx, one of the world's largest express transportation companies, is seeking a dedicated Delivery Driver to join its team. With a commitment to excellence and customer satisfaction, this role offers a unique opportunity to be part of a global network that delivers exceptional service.


  • Leeds, Leeds, United Kingdom Evri Full time

    We are seeking a highly skilled Regional Delivery Manager to drive the success of our regional operations. This role is accountable for ensuring that our business meets the expectations of our clients and customers by delivering an exceptional customer experience.The Regional Delivery Manager will be responsible for guiding, coaching, and managing a team of...

  • Delivery Operator

    4 days ago


    Leeds, Leeds, United Kingdom Ocado Logistics Full time £12 - £16

    Deliver Excellence with UsWe are seeking friendly and reliable Delivery Drivers to join our dynamic team at Ocado Logistics. As a key member of our logistics operations, you will play a vital role in ensuring timely and safe delivery of customer orders.We offer an estimated annual salary of approximately £24,096 based on 40 hours per week, paid overtime,...


  • Leeds, Leeds, United Kingdom FedEx Full time

    We are looking for an experienced Logistics Professional to join our team at Leeds. As a FedEx courier, you will play a critical role in delivering parcels on time to our customers.Key Responsibilities:• Collection and delivery of parcels and freight to our customers.• Security of the vehicle and freight while in your vehicle.• Multi drop...


  • Leeds, Leeds, United Kingdom Ocado Logistics Full time

    About the RoleWe are looking for a Delivery Operations Specialist to join our dynamic team. As a key member of our operations team, you will be responsible for delivering customer orders safely and efficiently.The successful candidate will have a minimum of 6 months' driving experience and hold a full UK or EU driving license. You will work closely with our...


  • Leeds, Leeds, United Kingdom Interface Recruitment UK Full time

    Job Title: Senior IT Services ManagerThis role will be responsible for the control and delivery of external IT service provision as well as delivering IT programmes of work as part of the company's continuous improvement plan. Responsibilities include stakeholder liaison, including pre-business case consultation, design, and solution analysis,...


  • Leeds, Leeds, United Kingdom Royal Mail Group Full time

    Job Summary:We are looking for a highly motivated and organized individual to join our team as a Postperson with Driving. As a Postperson with Driving, you will be responsible for delivering mail and parcels to customers across the region, working independently and as part of a team.About the Role:We are a dynamic and customer-focused organization, and we...


  • Leeds, Leeds, United Kingdom Liberty Global Full time

    We are seeking a skilled Delivery and Operations Specialist to join our team in Bradford. As part of the People Services function, you will play a crucial role in delivering cyclical activity on behalf of Virgin Media O2.This position is responsible for managing the delivery of cyclical people projects, cyclical payroll activity, and Business Readiness...


  • Leeds, Leeds, United Kingdom Jet2 Limited Full time

    Innovation Delivery ManagerAre you a seasoned professional looking to drive innovation and deliver cutting-edge digital products? Do you have a passion for engineering and technology? We are seeking an exceptional Innovation Delivery Manager to join our Airline Engineering team.As an Innovation Delivery Manager, you will be responsible for leading the...

  • Operations Manager

    3 weeks ago


    Leeds, Leeds, United Kingdom Pareto Facilities Management Full time

    Job Title:Operations ManagerSynopsis:Pareto Facilities Management seeks an experienced Operations Manager to oversee the smooth delivery of cleaning services to our clients. The successful candidate will be responsible for managing day-to-day operations, ensuring quality service delivery, and maintaining strong relationships with clients and internal...


  • Leeds, Leeds, United Kingdom CV-Library Full time

    About the Role:This is a challenging opportunity to lead a charity centre offering crucial support services. As Service Delivery Manager, you will be responsible for ensuring the delivery of impactful services, management of diverse contracts, and cultivation of strong partnerships.Key Responsibilities include:Managing day-to-day operations, ensuring...


  • Leeds, Leeds, United Kingdom Doing good leeds Full time

    Service Delivery ManagerWe are seeking an experienced professional to join our operational management team as Service Delivery Manager. This is a permanent role, working 37.5 hours per week.The successful candidate will be responsible for the effective delivery of directly commissioned services, adhering to service design and quality standards. They will...

  • Delivery Manager

    4 weeks ago


    Leeds, Leeds, United Kingdom Pinsent Masons Full time

    Vario, a market leading alternative legal services provider within Pinsent Masons, is seeking a Delivery Manager to support our Managed Legal Services (MLS) team.The successful candidate will be responsible for leading a team of paralegals focused on delivering work to both lawyers and external clients, including day-to-day supervision, training and...


  • Leeds, Leeds, United Kingdom ITV Full time

    Job Title: Senior Manager of Content DeliveryJob Summary: We are seeking a highly skilled Senior Manager of Content Delivery to join our team at ITV. The successful candidate will be responsible for managing day-to-day operations within Content Delivery, ensuring the smooth implementation and transition to Rally, and ensuring the Content Delivery team are...