Insurance Customer Support Specialist
5 days ago
Diligenta is a leading provider of outsourced administration services to the UK Life Assurance and Pensions market.
Job DescriptionWe are seeking a skilled Customer Service Representative to join our team in Stirling.
As a Customer Service Representative, you will be responsible for handling inbound calls from customers about their life assurance, savings, investments, or pension plans.
You will work in a people and technology-driven business, providing a seamless experience during the moments that matter.
Our comprehensive training program ensures that new colleagues have the necessary skills to excel in this role.
Requirements- Excellent listening, verbal, and written communication skills
- Ability to remain calm under pressure
- Problem-solving skills and flexibility
- Proficiency in Microsoft Office (Word & Excel)
- No weekend working
- 31 days annual leave (including UK Bank Holidays)
- Annual discretionary bonus eligibility
- Perks at Work (online discounted shopping)
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