Charity Hub Receptionist

5 days ago


Derby, Derby, United Kingdom University Hospitals of Derby and Burton NHS Foundation Trust Full time

About the Role

We are seeking a highly motivated and organized individual to join our Charity Hub team as a Receptionist. The successful candidate will provide a friendly and welcoming service to supporters, staff, patients, and visitors, while also providing general clerical and administrative support to the Charity.

Main Responsibilities

  • Provide a high-quality reception service, responding to queries and providing information to visitors and supporters.
  • Provide general clerical and administrative support to the Charity, including data entry, filing, and other tasks as required.
  • Develop and implement initiatives to promote the Charity and its activities.
  • Deal with all queries, whether charity- or hospital-related.
  • Travel across all 5 sites, staffing charity pop-up stalls and providing support as required.

About Us

As a trusted organization at the heart of our communities, we recognize the important role we can play in supporting the public, patients, our own people, and local partners in achieving the best of health for the local population and the communities in which they live.

What We Offer

  • Development opportunities, both professional and leadership development.
  • On-going support from recruitment to when you join our team and beyond.
  • Staff benefits, including employee assistance program, discounted gym membership, onsite fitness classes, and car schemes.

Key Facts

  • We see on average 4810 OP appointments a day.
  • We are the 4th busiest Trauma & Orthopaedic outpatients department in England - an average of 2077 per week.
  • An average of 1115 patients are seen in A&Es across our network every day - 3rd largest in the country.
  • Our hospitals admit an average of 195 emergency patients daily.
  • Last year we undertook almost 33,700 planned surgical operations in our 57 operating theatres.
  • We are one of only 7 Trusts nationally with more than 50 operating theatres.
  • We carry out more than 140 elective procedures each working day.
  • UHDB is a research active University Hospital with a large and varied portfolio of clinical trials and research opportunities for all staff.


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