Derby and Burton Hospitals Charity Support Specialist
3 weeks ago
About the Role
The University Hospitals of Derby and Burton NHS Foundation Trust is seeking a highly motivated and customer-focused individual to join our Charity Hub team as a Receptionist. This is an exciting opportunity to make a positive impact on the lives of patients, staff, and supporters.
Key Responsibilities
- Provide exceptional customer service to supporters, staff, patients, and visitors, ensuring a warm and welcoming experience.
- Offer general clerical and administrative support to the Charity, maintaining high standards of accuracy and efficiency.
- Develop and promote the Charity's activities, events, and services to enhance engagement and support.
- Manage and respond to all queries, whether charity- or hospital-related, demonstrating a proactive and solution-focused approach.
- Drive across all 5 sites, staff charity pop-up stalls, and participate in other activities as required.
About Us
As a trusted organization at the heart of our communities, we recognize the important role we can play in supporting the public, patients, our own people, and local partners in achieving the best of health for the local population and the communities in which they live.
What We Offer
- Development opportunities, both professional and leadership development.
- Ongoing support from recruitment to when you join our team and beyond.
- Staff benefits, including employee assistance program, discounted gym membership, onsite fitness classes, and car schemes.
Key Facts
- We see on average 4810 OP appointments a day.
- We are the 4th busiest Trauma & Orthopaedic outpatients department in England - an average of 2077 per week.
- We are a research-active University Hospital with a large and varied portfolio of clinical trials and research opportunities for all staff.
Person Specification
Please see attached Job description and Person Specification for further details.
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