Hotel Operations Manager

1 week ago


London, Greater London, United Kingdom Accor Full time
Job Overview

We are seeking a seasoned Hotel Operations Manager - Technology to join our team. As a key member of our organization, you will be responsible for ensuring the seamless integration of technology into our hotel operations.

About the Role:

  • You will act as the trusted business partner to ensure customer satisfaction is achieved at all times.
  • You will lead project plans, budgets, follow-ups, and third-party coordination to keep everything on track.
  • You will be responsible for regular communication to keep all partners aligned with regional and global strategy.

Your Key Responsibilities:

  • Lead technical performance audits, technical installations, and reporting on any gaps in the environment or guidelines.
  • Fully participate, implement, and support PMO project responsibilities and hotel integrations as required.
  • Serve as the ambassador for the brand's digital, technology sales, and solutions to enable best practice across the region.

Estimated Salary: $140,000 - $170,000 per year, based on your level of experience and qualifications. Our benefits package includes competitive salary, bonus, season ticket loans, technology save scheme, financial wellbeing scheme, subsidised gym membership, private medical healthcare, pension, complimentary hotel stays, hybrid working, and additional remote working for up to 12 days anywhere in Europe for the year.



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